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Q1 2026 Release Notes

Period: January– March 2026
Audience: Fortis customers, partners, and ISVs
Published: April 2026
Location: Fortis Resource Center

Apple Tap to Pay on iPhone – Expanded Capabilities

Who this is for
Merchants, Partners, ISVs, Mobile Users

What’s New

  • Tap to Pay enabled across Merchant Portal Mobile
  • Support for sales, auth-only transactions, and refunds
  • No hardware required; accept contactless payments directly on iPhone
  • Improved onboarding, device compatibility checks, and permissions

Summary
Fortis expanded Tap to Pay on iPhone into a complete in-person payment solution. Merchants can now accept payments, issue refunds, and manage transactions entirely from their iPhone without needing additional hardware. Enhancements to onboarding and device compatibility make it easier than ever to get started and scale usage across teams.


Value

  • Faster time to accept payments
  • Lower hardware costs
  • Simplified in-person checkout experience

Data Hub – Smarter, More Reliable Data & Reporting

Who this is for
Enterprise Merchants, Partners, Data & Finance Teams

What’s New

  • Dual settlement data processing for more complete transaction visibility
  • Improved data accuracy across settlements, chargebacks, and reporting
  • Enhanced retry logic and system reliability
  • Expanded data fields for deeper insights and reconciliation

Summary
Fortis delivered major upgrades to Data Hub to improve how transaction data is captured, processed, and reported. Enhancements like dual settlement ingestion and improved pipeline reliability ensure more complete and accurate financial data, even for late or complex transactions. These updates reduce reporting gaps and give teams greater confidence in reconciliation and analytics.

Value

  • More accurate reporting and reconciliation
  • Better visibility into transaction activity
  • Fewer data gaps and manual fixes

Merchant Portal – Faster, Clearer Payment Workflows

Who this is for
Merchants, ISVs, Support Teams

What’s New

  • Improved deposit reconciliation and reporting visibility
  • Clearer payment and refund statuses (including PayPal/Venmo)
  • Better error messaging and validation during checkout
  • Expanded fraud protections and bot detection

Summary
Enhancements to the Merchant Portal improve clarity and usability across key payment workflows. Merchants now receive more transparent transaction statuses and clearer error messaging, reducing confusion and support needs. Additional improvements to reconciliation and fraud protection help ensure smoother day-to-day operations.

Value

  • Fewer failed or confusing transactions
  • Faster issue resolution
  • Improved checkout experience for customers

Self-Service & Onboarding – More Automation, Less Friction

Who this is for
Merchants, Partners, Underwriting Teams

What’s New

  • Expanded self-service capabilities for merchant updates
  • Automated onboarding
  • Enhanced validation and data consistency across applications
  • Improved workflows for contact and account management

Summary
Fortis continued to expand self-service capabilities, enabling merchants to manage updates and onboarding tasks with less manual support. Improvements to automation and validation streamline workflows and reduce delays during onboarding and account changes. These updates help both merchants and internal teams move faster with fewer errors.

Value

  • Faster onboarding
  • Reduced operational overhead
  • Better user experience for merchants and partners

Payments & Gateway – More Reliable Transaction Processing

Who this is for
Merchants, ISVs, Developers

What’s New

  • Improved refund handling and batch accuracy
  • Enhanced support for Apple Pay and digital wallets
  • Better handling of edge cases (surcharging, partial payments, reversals)
  • Increased transaction reliability across processors

Summary
Fortis strengthened its core payment processing to ensure transactions are handled accurately and consistently across all scenarios. Updates address edge cases like refunds, surcharging, and partial payments, reducing errors and improving batch integrity. These improvements lead to a more dependable payment experience for both merchants and customers.

Value

  • Fewer declined or failed transactions
  • More reliable payment processing
  • Improved customer payment experience

Integrations & Developer Experience – Easier to Build and Scale

Who this is for
Developers, ISVs, Integration Partners

What’s New

  • API enhancements and improved error handling
  • New tools for managing API keys and credentials
  • Expanded reporting and endpoint capabilities

Summary
Enhancements across APIs and integrations make it easier for developers and partners to build and scale on the Fortis platform. Improved error handling, expanded capabilities, and better tooling reduce development friction and speed up time to market. These updates support more flexible and scalable integrations across a variety of use cases.

Value

  • Faster integrations
  • Better developer visibility and control
  • Reduced support overhead

Q1 2026 at a Glance

  • Expanded Tap to Pay on iPhone into a full payment solution
  • Delivered major Data Hub reliability and reporting upgrades
  • Improved Merchant Portal usability and payment clarity
  • Increased automation in onboarding and self-service
  • Strengthened payment processing and integrations

Fortis API Information

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Q4 2025 Release Notes

Period: October– December 2025
Audience: Fortis customers, partners, and ISVs
Published: January 2026
Location: Fortis Resource Center

Apple Tap to Pay on iPhone – Expanded Capabilities

Who this is for
Merchants, Partners, ISVs, Mobile Users

What’s New

  • Tap to Pay on iPhone enabled across Merchant Portal Mobile
  • Support for salesauth-only transactions, and refunds
  • Hardware-free contactless payments directly from iPhone

Summary
In Q4, Fortis significantly expanded its Apple Tap to Pay on iPhone offering, delivering a complete, hardware-free in-person payment experience. Merchants can now accept contactless payments, issue refunds, and manage Tap to Pay transactions directly from the Merchant Portal Mobile app—without additional devices.

Enhancements to onboarding flows, device compatibility detection, and user permission controls help merchants adopt Tap to Pay quickly and confidently.

Impact

  • Faster merchant adoption of contactless payments
  • Improved compliance and reporting accuracy

Merchant Portal – Refunds & Post-Transaction Controls

Who this is for
Merchants, Finance Teams, Support Teams

What’s New

  • Credit card, ACH, and cash refunds on settled transactions
  • Full and partial refunds with surcharge handling
  • Refund initiation from transaction history, reports, and batch views
  • Clear validation, inline errors, and real-time status updates

Summary
Fortis expanded refund capabilities across the Merchant Portal, giving merchants greater flexibility and control after transactions settle. Refunds can now be initiated directly from multiple reporting and transaction views, with consistent handling across payment methods.

Enhanced validation and real-time feedback help prevent errors, while improved surcharge rounding ensures refund totals remain accurate—even across multiple partial refunds. These updates simplify exception handling and reduce the need for back-office intervention.

Impact

  • Faster issue resolution for merchants
  • Improved financial accuracy and transparency
  • Fewer support escalations related to refunds

Self-Service & Account Management Improvements

Who this is for
Merchants, Partners, Customer Support Teams

What’s New

  • Expanded self-service request capabilities
  • Improved merchant-facing status messaging
  • Enhanced request history and audit visibility
  • New APIs for account changes and signer updates

Summary
Q4 introduced major improvements to Fortis self-service workflows, making it easier for merchants to submit and track account changes without relying on support. Status messaging was refined to provide clearer, more accurate updates throughout each request lifecycle.

New APIs and UI enhancements improve transparency into request history, document uploads, and approvals—while maintaining the same security and validation standards merchants expect.

Impact

  • Faster turnaround on account changes
  • Better visibility into request progress
  • Reduced support dependency

Partner Portal & Agent Application Enhancements

Who this is for
Partners, ISVs, Sales Teams

What’s New

  • Expanded APIs for managing applications, products, and equipment
  • Real-time pricing and product summaries
  • Improved validation and save/continue workflows
  • Cleaner, more consistent application experience

Summary
Fortis continued to invest in partner tooling with enhancements that streamline agent application creation and management. Partners can now update products, equipment, and payment settings more easily through APIs and improved UI workflows.

Real-time summaries and smarter navigation reduce errors during application submission and speed up merchant onboarding.

Impact

  • Faster application completion
  • Fewer submission errors
  • Improved partner efficiency

Security, Stability & Performance Enhancements

Who this is for
All Users

What’s New

  • Security vulnerability remediation across platforms
  • Improved logging and error handling
  • Performance optimizations for APIs and background jobs
  • Platform stability fixes across portals and mobile apps

Summary
Throughout Q4, Fortis maintained a strong focus on platform reliability and security. Improvements were made to strengthen data protection, enhance logging, and optimize system performance across web, mobile, and API surfaces.

These changes support a more stable experience for merchants and partners while laying the groundwork for future enhancements.

Impact

  • Improved platform reliability
  • Stronger security posture
  • Better overall user experience

Fortis API Information

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Q3 2025 Release Notes

Period: July – September 2025
Published: October 2025
Audience: Fortis Customers, Partners, and ISVs
Location: Fortis Resource Center

Highlights at a Glance

  • Apple Tap to Pay on iPhone is now live — merchants can accept contactless payments directly on iPhone with no additional hardware.
  • Expanded device platform to PAX with Fiserv certification improves reliability across production hardware and deployment templates.
  • New Data Hub automations simplify file ingestion, reconciliation, and reporting across platforms.
  • ERP integrations enhanced — improved ACH handling, multi-location support, and configuration updates for Sage Intacct and NetSuite.
  • Portal self-service tools expanded with streamlined merchant onboarding and maintenance request flows.

Merchant & Partner Portals

Merchant Portal: Self-Service Request Menu/Bank Account Updates

Who is this for: Merchants using Wholesale, ACH-only, and PayFac services

What’s New:
A new Self-Service Request menu is now available in the Merchant Portal. This feature enables merchants to submit and track service requests, starting with the ability to update bank account information directly through a secure, guided workflow.

Key Highlights:

  • Self-service: Merchants can initiate updates (such as banking changes) without support team involvement.
  • Real-time tracking: Requests can be tracked within the portal for full transparency.
  • Future expansion: Additional request types will be supported soon.

Impact:

  • Faster turnaround for common updates
  • Improved transparency through real-time request status
  • Secure and compliant workflow for sensitive data

Devices & Mobile SDK

Apple Tap to Pay on iPhone

Who’s this for: ISVs, Retailers, and Merchants using iOS devices
What’s New: Contactless payment acceptance on iPhone

Summary:
Apple Tap to Pay on iPhone is now available through the Fortis platform. Merchants can accept in-person, contactless payments using only their iPhone — no extra hardware required. The release includes onboarding workflows, Terminal Profile IDs for Apple environments, and certification alignment with Fiserv & TSYS.

Impact:

  • Hardware-free, modern in-person payments
  • Simplified deployment for ISVs integrating through Fortis APIs

PAX Terminal Certification & Testing

Who’s this for: Field Technicians, ISVs, Support Teams
What’s New: PAX Fortis Terminal App version 1.0.2 is live in the PAX store

Summary:
PAX fortis terminal app is production ready, this offer is featuring parity with the Fortis Ingenico Device experiwnce offering an expanded catalog of devices and software flexibility for ISSV’s and Merchants.

Impact:

  • Flexibility or device offering and software capabilities
  • Additional point of sale options including mobile and countertop devices

Data & Reporting

Automated File Handling and Residual Ingestion

Who’s this for: Operations, Finance, and Data Teams
What’s New: Enhanced DataHub and Data Lake automations

Summary:
Q3 introduced major upgrades to file automation — including auto-unzipping, partner channel mapping, and residual data ingestion for ServeFirst, Omaha, and SmartPay. These automations reduce manual handling and ensure consistent monthly reporting.

Impact:

  • Faster reconciliation cycles
  • Reduced operational overhead

ERP Integrations

NetSuite Enhancements

Who’s this for: NetSuite Users and ISVs
What’s New:

  • Support for payments on “Pending Fulfillment” Sales Orders
  • Enhanced surcharge and deposit handling

Summary:
Merchants can now process payments earlier in the order lifecycle, avoiding workflow interruptions. Deposits now correctly include surcharges for EMV transactions.

Impact:

  • Smoother reconciliation
  • Greater flexibility in NetSuite billing flows

Sage Intacct Enhancements

Who’s this for: Accounting Teams, ERP Admins
What’s New:

  • Automated ACH reject handling and invoice reopening
  • Multi-location Fortis configuration support

Summary:
Returned ACH payments are now automatically reversed with clear reason codes. Multi-location setups let users manage multiple Fortis configurations per entity for different currencies or locations.

Impact:

  • Better ACH tracking and recovery
  • Simplified multi-location management

Enhanced Settlement Data for Transactions & Batches

Who’s this for: Merchants
What’s New: Expanded reconciliation data in APIs and reports

Summary:
The Merchant Portal now provides more detailed settlement data across both transaction and batch views. Users can view processor batch IDs, deposit dates, and settlement statuses directly from the Transactions and Batches pages or through the fortis.tech API endpoints. This improvement improves reconciliation and provides clearer visibility into deposit activity.

Impact:

  • Improved reconciliation and reporting
  • Easier cross-referencing between batch and processor data

Partial Refund Enhancements with Accurate Surcharge Rounding

Who’s this for: Merchants
What’s New: Smarter surcharge calculations for partial refunds

Summary:
Issuing multiple partial refunds is now easier and more accurate. The updated refund workflow automatically calculates remaining balances and surcharges, preventing rounding errors from cumulative refunds. A new “Refund Remaining Amount” button makes processing the final refund seamless.

Impact:

  • Fewer refund discrepancies
  • Improved customer experience during refund processing

Automatic Settlement Matching for Gateway Transactions

Who’s this for: Merchants
What’s New: Enhanced data matching between gateway and processor settlements

Summary:
The Fortis Gateway has improved how it matches gateway transactions with processor settlement records. Updated logic links settled transactions to a gateway transaction, improving downstream reporting.

Impact:

  • Cleaner gateway transaction to settled transaction mapping
  • More accurate reporting and reconciliation

Bug Fixes & Platform Stability

Who’s this for: All users
What’s New & Fixed:

  • Improved session handling in Merchant Portal
  • Fixed display issues on document upload dropdowns
  • Corrected DBA name mapping for KeyBank PayFac merchants
  • Enhanced signature capture for Move5000 devices

Summary:
Ongoing stability improvements ensure a more reliable, consistent experience across portals, terminals, and integrations.

Fortis API Information

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