Category: 2023

Fortis Celebrates Transformational Year in 2023 with Massive Growth in Embedded Payments 

Posted on by fortis2025

Fortis’ investments pay off big with new partnerships, new markets, and industry recognition as it prepares for continued momentum in 2024, helping clients reach their goals and scale their businesses. 

Fortis, a payment technology leader for software providers, marketplaces, and scaling businesses, has driven significant year-over-year growth through its embedded payments solutions, newly formed partnerships, and industry recognition in 2023. This growth, among other accomplishments, emphasizes Fortis’ unwavering commitment to helping businesses grow and scale.  

“We saw Fortis rise to new heights this year, and it would not have been possible without the team’s relentless dedication to strengthening our platform. Looking ahead to 2024, we are excited for continued momentum and eager to see the success of software providers and their clients,” says Greg Cohen, Fortis CEO. 

International Expansion 

Fortis recently expanded into the Canadian market, allowing software platforms and businesses to leverage Fortis’ embedded payments technology and access the full suite of solutions through award-winning APIs. The Canadian roll-out supports omni-channel credit card processing, Interac Debit acceptance, and EFT capabilities. 

New Partnerships and Acquisitions 

Fortis also saw considerable growth through strategic partnerships:  

  1. First, a scaled-up partnership with Sage, and embedded capabilities with Acumatica, elevated the payments experience for businesses’ clients in these two ERP ecosystems. Through partnership, merchants now have access to everything needed to scale quickly and efficiently, including level two and level three data enrichment, card present transactions, and multi-company support. 
      
  1. Further enriching this ecosystem, Fortis formed a dynamic partnership with Red Maple. This allowed Red Maple to expand its payment processing solutions and offerings to Microsoft Business Central, Dynamic 365 and AX customers, opening new avenues for growth and collaboration.  
      
  1. Lastly, the acquisition of SmartPay broadened Fortis’ service offerings and enriched the team’s integrated payments expertise. The SmartPay acquisition gave Fortis access to a skilled team of integrated payments professionals, enabling the company to leverage the strong software relationships SmartPay built. This strengthened Fortis’ ability to serve scaling client businesses in complex markets. 

Team Growth

In addition to its technology, Fortis has also doubled down on its commitment to the customer experience. This year, Fortis expanded the customer service team by 90 percent to establish a premier support department, along with a new and improved knowledge base and learning management system to support specialized service procedures. These changes, along with the Integrated CXM and IVR Platform launch, have significantly enhanced service metrics, resulting in quick and effective resolutions for clients.  

To support the growing team, Fortis added Jonathan Goldin to the Executive Team in the newly created role of Chief People Officer. People are at the heart of what makes Fortis great, and with more than 25 years of experience and leadership in human resources and business transformation, Goldin will provide better visibility, prioritization, and decision-making around overall human capital strategies, talent development, and people-first programs.

Industry Recognition

Finally, in industry news, Fortis COO Ashley Usher was recognized at the CRN® Women of the Channel Awards, for her outstanding contributions in payments. Each year, CRN recognizes women from vendor, distributor, and solution provider organizations whose expertise and vision have left a noticeable and commendable mark on the technology industry.   

Fortis also launched its first-ever video and podcast series, Embedded: Unveiling Payments Latest Innovations, educating independent software vendors, enterprise system developers, value added resellers, and business communities at large, on the latest happenings in the payments space. Subject matter experts and influential guests from the payments industry shared their knowledge and experiences, keeping listeners up-to-date on the latest trends, challenges, and opportunities.

2024 and Beyond

In the year ahead, Fortis plans to continue to invest in a culture of success and talent as they double-down on product and experience enhancements for all partners and clients.

About Fortis

Fortis is the leader in embedded payments, processing billions of dollars annually by delivering comprehensive payment enablement solutions to software partners, developers, and their merchants. The company’s mission is to forge a holistic payments experience, guiding businesses to reach uncharted growth and scale. As the solution of choice for the future of payments, Fortis moves payments closer to invisible with a proprietary platform that supports and strengthens the commerce capabilities of software partners. For more information, visit fortispay.com.

Media contact: fortis@nextpr.com  

Fortis Welcomes Jonathan Goldin to C-Suite as Chief People Officer  

Posted on by fortis2025

Fortis strengthens its investment in human capital with the addition of HR veteran Jonathan Goldin as Chief People Officer. 

Fortis, a payment technology leader for software providers, marketplaces, and scaling businesses, welcomes Jonathan Goldin to the Fortis Management Committee and Executive Team in the newly created role of Chief People Officer.  

With more than 25 years of experience and leadership in human resources (HR), mergers and acquisitions (M&A), and business transformation, Goldin comes to Fortis with previous experience in high-growth, national and global organizations like Net at Work Inc. In this new role, Goldin will provide better visibility, prioritization, and decision-making around overall human capital strategies, talent development, and scaling “people-first” programs.  

“Jonathan is an incredible addition to our growing organization. As we continue to expand, it is important to put an experienced people leader at the executive table, helping us focus on the needs of our talented team and operational growth,” said Greg Cohen, Fortis CEO.  

Goldin joins Fortis from PrimePay, where, as Chief People Officer, he led HR strategy and enabled business growth through organizational effectiveness, talent, leadership and engagement programs. Previously at Net at Work Inc., Goldin led the People function as Chief HR Officer, partnering with the business on strategic talent programs and enhancing the employee experience. Goldin spent the four years prior with ADP as VP of Global HR Transformation, PMO, Strategy & Planning, defining, driving, and enabling the next phase of ADP’s global HR transformation. 

“I am thrilled to join the Fortis team as their first Chief People Officer, further strengthening the organization’s commitment to our talented team members who deliver for our clients every day.  I’m looking forward to the journey ahead, as we work together to scale operationally, strategically align our talent and people programs, and achieve our exciting growth objectives,” said Goldin.  

Over the past three years, Fortis has grown its team five-fold and has expanded through North America with ambitions for more. Goldin’s experience in M&A and business transformation makes him the experienced leader Fortis needs for the growing company’s future. 

About Fortis

Fortis is the leader in embedded payments, processing billions of dollars annually by delivering comprehensive payment enablement solutions to software partners, developers, and their merchants. The company’s mission is to forge a holistic payments experience, guiding businesses to reach uncharted growth and scale. As the solution of choice for the future of payments, Fortis moves payments closer to invisible with a proprietary platform that supports and strengthens the commerce capabilities of software partners. For more information, visit fortispay.com. 

Fortis Launches Embedded Podcast to Educate and Empower ISVs and Merchants 

Posted on by fortis2025

Fortis furthers its commitment to helping businesses grow and scale with web series that will educate and empower ISVs and merchants with product news, expert interviews, technology showcases and more. 

NOVI, Mich., August 29, 2023/PRNewswire/ — Fortis, a payment and commerce technology leader for software providers, marketplaces and scaling businesses, today announced the launch of its first-ever video and podcast series, Embedded: Unveiling Payments Latest Innovations. 

The monthly series is designed to educate and empower independent software vendors (ISVs) and merchants on the latest happenings in the payments space through candid discussions with Fortis leadership and subject matter experts (SMEs), including a detailed showcase of Fortis solutions. 

“We are ecstatic to shake up the payments world with a new face for product education. This will not only be a valuable asset to our current partners but also provide educational resources to future prospects,” said Greg Cohen, Fortis CEO.   

Each episode is accompanied by a podcast where Timmy Nafso, Fortis Executive Vice President, is joined by high-profile guests across the payments ecosystem. Together, they will explore relevant topics, from current events to thought leadership to the latest product news. Each episode will be released on the fortispay.com website and podcasts will be available on Apple Podcasts, Google Play, and Spotify. 

Nafso kicks off the inaugural episode with a level set on platform service fees, followed by an SME interview and demos, shining a spotlight on three key Fortis solutions: Paylink, Retained Amount and Quick Invoice. “It’s an honor to be a part of the launch of Embedded. There needs to be more discussion around the challenges that ISVs and merchants are currently facing. Hearing from these payment experts will provide a deeper understanding of the ever-changing world of payments,” says Nafso.  

Watch the first episode of Embedded, here: https://youtu.be/DNbozNp6TVs. 

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About Fortis 
Fortis delivers comprehensive payment solutions and commerce enablement to software partners and developers, processing billions of dollars annually. The company’s mission is to forge a holistic commerce experience, guiding businesses to reach uncharted growth and scale. As the solution of choice for the future of payments, Fortis moves commerce closer to invisible with a proprietary platform that supports and strengthens the commerce and payments capabilities of software partners. For more information, visit fortispay.com. 

MEDIA CONTACT: 

Emily O’Brien 

Next PR 

fortis@nextpr.com 

Fortis Scales Up Partnership with Sage to Simplify the Payment Process for Small Businesses and Their Customers

Posted on by fortis2025

Businesses Can Now Securely Process Sage 50 Transactions in the US with Fortis, the leader in Embedded Payments

Fortis, a payments technology leader for software providers, marketplaces, and scaling businesses, today announced its integration with Sage 50 – best-in-class desktop accounting software with cloud connectivity, giving customers a complete view of their business finances and inventory provided by Sage, the leader in accounting, financial, HR and payroll technology for small and mid-sized businesses.

Fortis became a Sage Recommended Solution in January 2023 and this new integration emphasizes the shared vision of both Fortis and Sage to deliver innovative solutions for businesses seeking streamlined financial management.

Fortis delivers the latest technology and decades of ERP experience to help businesses manage their HR, payroll, and benefits more efficiently with a simplified payment process. Fortis delivers seamless installation-on-demand, embedded interchange optimization to guarantee the lowest interchange costs, and effortless maintenance with cloud-based updates to better serve Sage 50 users in the US.

This strategic partnership is an example of Fortis’ commitment to providing the latest payment technology and customizable service to deliver a more comprehensive and secure payment experience.

“This collaboration combines Fortis’ expertise in payments technology with Sage’s advanced accounting functionalities, offering users an integrated and efficient solution. The partnership empowers businesses with enhanced payment processes, improved financial visibility, and a comprehensive approach to managing finances and inventory. By leveraging this integration, businesses can optimize their operations, reduce manual efforts, and gain a competitive edge in today’s dynamic business environment,” says Chip Mahan, Global Head of Fintech, Payments & Banking, Sage.

Through this collaboration, each Sage 50 business is matched with a Fortis certified guide who listens to the specific needs of the business and makes deployment recommendations based on their unique goals. Additionally, the guide assists throughout the simple installation-on-demand process and ensures that the business continues to take advantage of Fortis’ cloud-based architecture. This enables the organization to seamlessly deploy new functionality and allows Fortis to develop beyond the boundaries of the ERP platform.

Businesses can also take advantage of additional revenue-accelerating functionality with the Fortis-Sage 50 integration by accelerating and streamlining payment processing using click-to-pay invoices, automated invoice chasing, securely stored payment information, and next day funding. They will have access to everything they need to scale quickly and efficiently, including Level 2 and Level 3 data enrichment, card present transactions, multi-company support, and free assistance with simplified PCI compliance that can be completed within minutes.

“We are excited to announce our latest integration with Sage 50 in the US,” says Greg Cohen, Fortis CEO. “We strive to provide our customers with the latest technology through award-winning APIs and world-class onboarding. The partnership with Sage allows us to take this a step further, offering clients enhanced access to Sage technology.”

Organizations using Fortis payments solutions, integrated within the Sage 50 ecosystem, can now have the peace of mind of securely processing their transactions with the leader in embedded payments.

About Fortis

Fortis is the leader in embedded payments for software providers, processing billions of dollars annually by delivering comprehensive payment solutions and commerce enablement to software partners and developers. The company’s mission is to forge a holistic payments experience, guiding businesses to reach uncharted growth and scale. As the solution of choice for the future of payments, Fortis moves commerce closer to invisible with a proprietary platform that supports and strengthens the payments capabilities of software partners. For more information, visit fortispay.com.

Fortis Expands Into Canada, Enhances Capabilities for Marketplaces and Software Platforms, and Acquires SmartPay

Posted on by fortis2025

Embedded payments leader now offers solutions outside the U.S., expands the platform’s capabilities, and brings a new embedded payments team into the Fortis family

NOVI, Mich., June 22, 2023 — Fortis, a payment and commerce technology leader for software providers, marketplaces, and scaling businesses, today announced that the company now offers its solutions in Canada, its first expansion outside the United States. Fortis also announced the acquisition of embedded payments provider SmartPay and rolled out enhanced funding and settlement capabilities to meet rising demands from marketplaces and software platforms.

Canada Expansion

Fortis’ expansion allows software platforms and businesses operating in the Canadian market to leverage the proprietary technology once available to only U.S. clients. The Canadian roll-out not only supports omni-channel credit card processing, but Interac Debit acceptance, with electronic funds transfer (EFT) coming soon as a fast follower for B2B and recurring payment clients. Customers in Canada can access the full suite of Fortis’ solutions through award-winning APIs, which create a seamless integration to the customer’s existing payment software solution. 

New Funding and Settlement Capabilities

Fortis has also launched a Secondary Amount feature to allow integrated software partners to assess and collect platform fees when processing payments through its solutions. Secondary Amount is available in the Fortis API suite. Software partners can designate a platform or other type of fee to be assessed as part of a single transaction and deposited separately. The single authorization and split settlement capability is critical for high-performing marketplace partners.

“We are extremely proud of the strides we’ve made in the past few months in Product,” said Kevin Shamoun, SVP Product & Innovation, Fortis. “Our efforts will not only expand payment processing into new locations, but also improve the interaction of data between merchant and ISV, enhancing the user experience.”  

SmartPay Acquisition

Fortis also acquired embedded payment solution provider SmartPay, which has strong partnerships in the enterprise software and ERP ecosystems. SmartPay was founded to bring enhanced technology solutions to the small business community, and brings its exceptional team, productive customer relationships, and rich capabilities to Fortis. SmartPay founders and former managing partners Mike Sheffey and Nate Schloss will join the Fortis leadership team as part of the acquisition. MAPP Advisors (www.mappadvisors.com) acted as advisors to SmartPay for the transaction.

“We are thrilled to be a part of the Fortis team,” Sheffey said. “Fortis’ continued growth over the past few years has made them an obvious choice for our next chapter.” Schloss added, “Extending Fortis’ capabilities to all of our clients will be a great addition to our toolset and is going to do wonders for the future of embedded payments.”

The SmartPay acquisition gives Fortis access to a skilled team of integrated payments professionals and enables the company to leverage the strong relationships SmartPay built, strengthening Fortis’ ability to serve scaling client businesses in complex markets. “I could not be more excited about the opportunities SmartPay brings to our organization,” says Greg Cohen, CEO, Fortis. “Mike and Nate will be invaluable additions to the Fortis team. We continue to prove that Fortis is the leader in embedded payments — and this is just the beginning.”

About Fortis

Fortis is the leader in embedded payments for software providers, processing billions of dollars annually by delivering comprehensive payment solutions and commerce enablement to software partners and developers. The company’s mission is to forge a holistic commerce experience, guiding businesses to reach uncharted growth and scale. As the solution of choice for the future of payments, Fortis moves commerce closer to invisible with a proprietary platform that supports and strengthens the commerce and payments capabilities of software partners. For more information, visit fortispay.com.

Fortis Expands Strategic Partnership With Sage To Provide Superior ERP Experience With Integrated Payments

Posted on by fortis2025

Fortis Is Now Recognized as a Sage Recommended Solution, Optimizing Revenue With Flexible Payment Options 

Novi, Mich. (May 16, 2023) – Fortis, a payment and commerce technology leader for software providers, marketplaces and scaling businesses, today announced it is a new recommended payments partner of Sage, the leader in accounting, financial, HR, and payroll technology for small and mid-sized businesses.   

The comprehensive Fortis solution is now fully integrated into various Sage enterprise resource planning (ERP) systems and products, making it easier for businesses to get paid and track payments in real time. Both companies have decades of experience in the ERP ecosystem and growing B2B market. Fortis delivers a fully embedded payments and commerce experience driven by an accessible, responsive, and experienced team. 

“The partnership with Fortis helps users to manage their cash flow and spend less time in the back office sorting out payments,” said Chip Mahan, VP and Global Commercial Head of Payments & Banking at Sage. “Fortis has a deep understanding of the ERP market that enables them to build and customize solutions that have a positive impact on each customer’s business.”   

Organizations using Fortis’ payments solutions integrated within the Sage ecosystem can create a unified commerce experience in multiple channels. The software allows clients to send electronic invoices via email or text and get paid immediately. Customers of the business can even pay multiple invoices in one transaction, a feature developed specifically for the B2B market.  

In addition, businesses can accept transactions in their call center through their website directly, or via a myriad of ecommerce and ISV partners. Fortis solutions also can handle counter sales for in-person acceptance, with all transactions in any channel posting directly back to the general ledger.   

SMBs trust Sage to help them run and optimize their companies. Serving millions of customers around the world, Sage enables businesses to be more productive, resilient, and flexible. 

“Like Sage, the Fortis solutions are designed to scale with a business, so we can meet our mutual clients’ needs today and as they grow,” said Greg Cohen, CEO and chairman of Fortis. “Together, our teams will continue to innovate and develop more tools to support businesses, speed their cashflows and maximize their revenues.” 

Payments integrated within the Sage ERP platform allow company leaders to unlock a wealth of data that can be used to produce customer profiles, develop marketing campaigns, and reveal potential upsells or cross-sell opportunities.  

“The possibilities are almost endless with a powerhouse like Sage as our partner,” said Cohen. “We’re transforming commerce into a competitive advantage for the businesses we serve, and I can’t wait to see what the future holds for them.”  

Fortis creates a unified and secure commerce experience to support ERP solutions across many industries. The company and its leadership team remain committed to providing the latest in payment technology and the best in personalized service.  

Learn more about Fortis at fortispay.com. For more information about Sage, visit www.sage.com/en-us/.  

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Press Contact: 

Emily O’Brien
Next PR 
fortis@nextpr.com 

About Fortis 

Fortis is the leader in embedded payments for software providers, processing billions of dollars annually by delivering comprehensive payment solutions and commerce enablement to software partners and developers. The company’s mission is to forge a holistic commerce experience, guiding businesses to reach uncharted growth and scale. As the solution of choice for the future of payments, Fortis moves commerce closer to invisible with a proprietary platform that supports and strengthens the commerce and payments capabilities of software partners. For more information, visit fortispay.com.