Category: Chiropractic

Is Your Practice Leveraging Every Fortis Feature—or Leaving Efficiency on the Table?

Posted on by Chris Haldane

Collect Payments Upfront with Web Payments

With Web Payments, your practice can collect payments at the same time new or existing patients book their appointments online. This reduces no-shows, increases commitment, and streamlines the experience for both your team and your patients. 

Customizable, secure payment forms make it easy to: 

  • Secure bookings upfront and reduce no-shows. 
  • Save team time with automated payment processing. 
  • Provide a modern, intuitive experience that reflects your standard of care. 

Whether it’s a workshop, community screening, or promotional event, upfront collection ensures you capture revenue while patients commit to their wellness.

Accept Payments Anywhere with the Fortis Mobile App

Did you know Fortis offers a mobile app available in the iOS and Android app stores? With it, your practice can process payments directly through Fortis—no extra systems required, and it’s already integrated. 

At a screening, workshop, or offsite event, the mobile app gives you convenient access to your payment platform—eliminating reconciliation headaches by keeping everything in one system. 

With the mobile app, you can: 

  • Accept credit card payments instantly at any event. 
  • Keep all transactions in one platform—no need for third-party apps like Square. 
  • Maintain full compliance and Fortis-grade security. 

It’s even better when you use both of them! By leveraging Web Payments and the Mobile App together, your practice can: 

  • Capture more revenue upfront and reduce no-shows. 
  • Eliminate the hassle of juggling multiple payment systems. 
  • Deliver a seamless, modern payment experience across every touchpoint. 

Fortis’ built-in payment features will not only strengthen those efforts but also simplify your team’s workload and improve the patient experience.  

👉 Have questions about Web Payments or the Fortis Mobile App? Reach out to our team anytime. We’ve also included a flyer you can bookmark or print to keep handy. We’re always here to help!

Share Fortis and Win.

Do you know another chiropractor who could benefit from Fortis’ powerful payment solutions? Send them our way and you could win a $200 Visa Gift Card!

Every eligible chiropractic practice you refer earns you one entry into our quarterly drawing– One lucky winner is drawn each quarter for a $200 Visa Gift Card. Referrals must be valid chiropractic practices not currently using Fortis. No purchase necessary. Terms and conditions apply. 

Know Your Numbers: Are You Collecting Enough to Cover Overhead?

Posted on by Chris Haldane

Running a practice isn’t only about delivering excellent patient care—it’s also about making sure your practice remains financially healthy.  Overhead costs—both fixed and variable—such as rent, payroll, software, utilities, supplies, and fees remain constant, no matter how many patients walk through your door. 

That’s why knowing your numbers is critical. It helps you spot potential shortfalls before they become costly, reduce stress, and ensure you have the resources to grow, reinvest, or simply sustain your practice for long-term success.

Track multiple sources of revenue with ease  

Many practices struggle to keep a clear view of collections because revenue comes from so many different areas—intensive vs. maintenance care, supplements, exercise therapy equipment, massage services, screenings, workshops, events, and more. Without a way to monitor these revenue streams, it’s hard to know if you’re covering your true overhead, and can often lead to:  

  • Uncollected patient balances due to no-shows or declined payments.  
  • Missed opportunities to collect upfront for events or services.  
  • Reconciliation headaches that make it difficult to see real cash flow.

A key to financial health is to leverage technology to stay ahead and increase collections 

Once you’ve identified your fixed monthly expenses and budgeted for variables, technology is truly your BFF for tracking collections and ensuring revenue consistently exceeds overhead. 

A key tool within your payment’s platform is customized reporting. This will provide you clarity and control: 

  • View total collections: Track daily, weekly, and monthly revenue for recurring and one-time payments. 
  • Reconcile in real time: Auto-sync payments to the patient ledger reducing manual day-to-day reconciliation 
  • Automate failed payment follow-up: Let patients update their card on file and pay without staff intervention.
  • Break down your revenue by category: See where money is coming from—or falling short (e.g., wellness plans vs. intensive care, supplements, events). 
  • Export reports easily for internal review or accounting to get an accurate financial snapshot. 

With customized reporting, you streamline reconciliation, reduce human error, and gain actionable insights. 

Stress less, grow more, and focus on patient care with Fortis.  

We help you do more than collect payments—we help you run smarter. Maximize these features and count on our support every step of the way. 

Share Fortis and Win.

Do you know another chiropractor who could benefit from Fortis’ powerful payment solutions? Send them our way and you could win a $200 Visa Gift Card!

Every eligible chiropractic practice you refer earns you one entry into our quarterly drawing– One lucky winner is drawn each quarter for a $200 Visa Gift Card. Referrals must be valid chiropractic practices not currently using Fortis. No purchase necessary. Terms and conditions apply. 

Your Guide to Creating a Frictionless Chiropractic Office Experience—From Adjustments to Payments

Posted on by fortis2025

Patients Expect a Seamless Experience—Is Your Practice Delivering? 

Chiropractic care is all about wellness and stress relief, but nothing disrupts a patient’s experience like waiting at the front desk to handle payments. Today’s patients expect the same level of ease from their healthcare providers as they get in retail or hospitality—fast, flexible, and automated payment options. 

However, many chiropractic offices are still tied to manual processes that slow down operations, frustrate patients, and create unnecessary administrative burdens. 

Let’s explore how modern payment solutions can help chiropractors streamline operations, improve cash flow, and enhance the patient experience—while also supporting long-term business growth.

Payments Shouldn’t Interrupt the Flow of Care

Imagine this: A patient completes their adjustment, picks up their supplements, books their next appointment, and walks out the door—without ever stopping at the front desk. 

That’s the kind of effortless payment experience that keeps patients happy, and practices running smoothly.

Why Chiropractors Need a More Patient-Centric Payment Experience:

  • No more waiting at checkout – With stored cards, contactless payments, and text-to-pay, patients can settle their bill easily and walk out stress-free. 
  • Memberships & wellness plans – Offer recurring payment options for patients on maintenance care, ensuring steady revenue and patient retention. 
  • Integration with your EHR – Payments post automatically into your system, so your staff spends less time on billing and more time on patient care. 
  • Patients expect fast, hassle-free payments – Manual processes create friction, interrupting the seamless experience patients expect from your practice.  

By making payments frictionless, chiropractors create a better patient experience, which in turn builds loyalty and retention. 

The Admin Burden: How Outdated Payment Systems Slow You Down

While chiropractors focus on care and patient outcomes, many still struggle with inefficient payment workflows that drain time and energy from their staff. 

Common challenges include: 

  • Manual billing & reconciliation – Processing checks, collecting overdue payments, and chasing down accounts is time-consuming and frustrating. 
  • Disjointed systems – When payment tools don’t sync with chiropractic EHRs, it creates extra work for staff and increases the risk of errors. 
  • Inconsistent cash flow – Without automated payment plans, practices struggle with unpredictable revenue and late payments. 

By adopting integrated, automated payment solutions, chiropractic offices can free up their staff, reduce overhead, and improve financial stability.

Technology That Supports Practice Growth 

Successful chiropractic practices need scalable solutions that support them as they expand—whether that means opening a second location or simply serving more patients efficiently. 

Here’s How the Right Payment System Fuels Business Growth: 

  • Recurring billing & payment plans – Ensures consistent revenue by automating wellness plan payments. 
  • Multi-location scalability – A centralized payment system makes it easy to manage payments across multiple locations. 
  • Advanced reporting & insights – Get real-time visibility into revenue trends and patient payment behavior to make better business decisions. 
  • Chiro-specific tools & automation – Features like ChiroCalculator help create compliant financial care plans, while Inventory Management streamlines product tracking and ordering—saving time and improving efficiency. 

A payment system shouldn’t just keep up with your practice—it should help it grow.

Final Thoughts: It’s Time to Upgrade Your Payment Process 

Your adjustments, treatments, and wellness plans are designed to keep patients feeling great—shouldn’t your payment system do the same? 

By upgrading to a modern, automated payment solution, you can: 

  • Eliminate checkout delays and let patients leave feeling refreshed, from the moment they enter to the moment they leave. 
  • Reduce administrative headaches and free up staff time to focus their attention on patient care.
  • Seamlessly integrate with your EHR to simplify billing, automate reconciliation, and reduce errors. 
  • Support practice growth with scalable solutions that adapt as you expand locations or add new services. 
  • Offer patients the convenience they expect with text-to-pay, stored cards, and contactless checkout—all while keeping your staff focused on care. 

The future of chiropractic payments is frictionless, effortless, and built for growth—and it starts today.

Is your practice ready? Let’s talk.

Schedule a Demo