Making Every Checkout Count: Preparing for eCommerce Peak Season

Read time: 3 minutes

Every year, the fourth quarter brings both excitement and anxiety for eCommerce businesses. Orders surge, expectations rise, and the margin for error narrows.

Inventory must stay ahead of demand, customer service teams are stretched thin, and checkout experiences are pushed to the limit. Yet amid all the moving parts, one truth remains constant: the path to conversion can be won or lost in just a few clicks.

Before rushing to optimize or overhaul checkout systems, it’s worth asking a simple question—what’s actually driving customers to abandon their carts?

Is it slow page speed? Confusing payment options? A checkout flow that feels disconnected from the rest of the brand experience? Identifying those friction points is the first step toward building a checkout that not only works under pressure but earns trust.

Understanding the Real Challenge

Peak season success isn’t just about handling higher volume—it’s about delivering consistent, seamless experiences when predictability is scarce.

Shoppers and buyers alike expect fast, secure, and frictionless experiences. For B2C, that means mobile-optimized checkouts and trusted wallet options. For B2B, it means flexibility—the ability to process invoices, large orders, and store payment methods while keeping transactions simple and secure.

Both audiences want one thing: to complete their purchase without barriers.

That’s where embedded payments come in.

How Embedded Payments Simplify the Experience

When payments are fully embedded within your eCommerce platform, you remove a major source of friction. Customers stay within your environment, see your branding throughout the process, and complete their purchase without being redirected elsewhere.

With Fortis embedded payments, businesses running on WooCommerce, Adobe Commerce, or BigCommerce can unify their payment experience across channels—online and in-store—while maintaining reliability, speed, and security.

For B2B sellers, Fortis supports complex purchase flows such as quote-to-cash and recurring billing without interrupting the buying journey. For B2C retailers, that same embedded foundation ensures fast, familiar transactions—even at peak traffic.

For partners and integrators, it means faster implementation, stronger customer retention, and scalable growth across every industry vertical.

Partnering for Growth, Not Just Transactions

Behind every Fortis integration is a partnership built for scale. We work with eCommerce platforms, ISVs, and solution providers to help their customers grow confidently through the busy season and beyond.

  • WooCommerce: Streamlined plugin setup that connects directly to the Fortis Gateway.
  • Adobe Commerce: Certified App Assurance Partner, meeting enterprise-grade performance and compliance standards.
  • BigCommerce: Embedded payments for omnichannel checkout and unified reporting across online and retail environments.

These aren’t just integrations—they’re trust-building tools for businesses, partners, and customers alike.

Preparing for the Season Ahead

The brands that win this shopping season won’t be the ones with the loudest campaigns—they’ll be the ones with the smoothest path to purchase.

Diagnosing the problem before delivering the solution is what drives long-term success. That’s why Fortis starts by helping B2B and B2C eCommerce businesses and partners identify friction, simplify payment experiences, and prepare for what comes next.

Peak season doesn’t wait—and neither will your customers.

Ready to optimize your checkout before the peak hits? Talk to our team.

Fortis on Visa’s Commercial Enhanced Data Program (CEDP): A New Era for B2B Payments

As of April 2025, Visa officially launched the Commercial Enhanced Data Program (CEDP), introducing a new model that adds a 0.05% participation fee on eligible B2B U.S. commercial and small business card transactions submitted with Level 2 or Level 3 data for validation—while also reducing interchange rates by 7–10% for businesses who consistently submit accurate Level 3 data.

This is more than just a rule change. It signals a new era—where data quality isn’t optional; it’s the currency for lowering costs and building trust across the B2B ecosystem.

What Changed 

  • Visa will review B2B transactions using advanced validation technology to verify data quality. Businesses are classified as Verified or Non-Verified based on data quality. 
  • Scope matters: CEDP applies to U.S. B2B purchases made with commercial and small business cards  
  • Level 2 & Level 3 are being phased out and replaced with Product 3 rates. 
    • Level 3 is phased out 10/17/25  
    • Level 2 is phased out April 2026 
  • Verified businesses win big. Those consistently providing accurate data qualify for lower interchange—for example, some Product 3 (formerly Level 3) rates move from 1.90% + $0.10 to 1.75% + $0.10—netting an overall 7–10% savings after the 0.05% fee. 
  • Businesses who don’t adapt will see new CEDP line-item fees on their statements but won’t realize the interchange savings—resulting in higher effective costs. 

Why Visa Is Moving in This Direction 

The old Level 2/3 model rewarded businesses who submitted more detailed transaction data, but quality was inconsistent. Some issuers received clean data; others received partial or error-prone records. 

Visa’s answer is to set a higher bar. Auto-populated enhanced data fields that were often inaccurate are no longer supported. Now, only businesses who submit complete, validated data fields qualify.  

CEDP aligns cost savings with data accuracy. That means businesses that invest in complete, validated transaction detail now gain both economic and operational advantages. 

For businesses, this marks a turning point in B2B payments: smarter data practices directly translate into competitive advantage.

The Bigger Picture: B2B Payments Modernization 

CEDP isn’t happening in isolation. It reflects a larger trend: 

  • Businesses demand real-time visibility into spend. 
  • Finance leaders want automation in reconciliation and reporting. 
  • Suppliers expect smarter controls around purchasing and invoicing. 

Visa’s program doesn’t just lower fees for good data—it encourages businesses to modernize their financial infrastructure for the decade ahead.  

CEDP is not just about compliance. It’s about building a payments foundation that enables growth, efficiency, and resilience. 

What Businesses Should Do Now 

  1. Evaluate your data capture. Are you reliably sending invoice numbers, line-item details, and tax information? If not, you’ll lose out. 
  2. Ask your payments partner how they’re supporting CEDP. While other providers stop at compliance, Fortis helps you transform compliance into a growth advantage—automating enhanced data capture so you consistently qualify for the lowest rates and unlock smarter business insights. 
  3. Monitor your statements. Starting April 2025, new CEDP line-item fees will appear on eligible Visa transactions. Make sure your processor is applying reduced interchange correctly, without padding old rates. 
  4. Think beyond compliance. The same data that unlocks lower interchange can also fuel stronger decision-making across finance, procurement, and supplier relationships. 

The Fortis Perspective 

At Fortis, we see CEDP as an opportunity—not just to reduce costs, but to modernize how businesses approach payments.

We’ve built integrations that make compliance seamless, automating the capture and validation of enhanced data inside the transaction flow—ensuring our partners and their customers stay ahead.  That means reduced manual effort, consistent qualification for the lowest Product 3 rates, and actionable insights that extend far beyond interchange savings. 

CEDP is here. Costs are changing. The question isn’t whether your business will have to adopt—it’s whether you’ll treat this shift as a burden or as a chance to strengthen your payments strategy. 

We believe it’s the latter. And we’re here to make sure our partners capture every advantage. 

The future of B2B payments belongs to those who adapt—and Fortis is committed to leading the way. 

Ready to see how CEDP can benefit your business? Connect with Fortis today to learn how we can help you stay compliant, lower costs, and unlock the next level of B2B payments efficiency. 

The Microsoft Partner Advantage: Grow with Embedded Payments 

Read time: 4 minutes 

Navigating the Microsoft partner ecosystem can be complex. As a consultant, systems integrator, or implementation specialist, your role extends beyond ERP installations. Clients increasingly expect complete, seamless financial experiences that not only improve efficiency but also support stronger business outcomes. 

One area that’s often overlooked? Embedded payments.  

By embedding payment solutions directly into Microsoft Dynamics 365 Business Central (BC), partners have an opportunity to create more connected financial workflows, improve client operations, and differentiate their services.

Why Embedded Payments Matter for Microsoft Partners 

For Microsoft partners, payments aren’t just about processing transactions. When thoughtfully embedded, they become a tool for simplifying workflows, reducing manual effort, and increasing financial accuracy. Within Business Central, integrated payments can help partners: 

  • Expand service offerings → Move beyond core ERP implementations to deliver end-to-end financial solutions. 
  • Enable recurring value → Create ongoing opportunities through managed services and continuous support. 
  • Strengthen client relationships → Help clients accelerate cash flow, streamline AR, and reconcile with ease. 
  • Differentiate in the market → Provide solutions that have a direct, measurable impact on client outcomes. 

In other words, embedding payments reframes partners as not just implementers, but as trusted advisors in their clients’ long-term growth journeys.

Real-World Advantages for Microsoft Partners  

Deliver A Unified Financial Workflow  

Disconnected financial systems lead to errors, delays, and frustration. Embedding payments within Business Central creates a seamless experience—minimizing redundancy, reducing risk, and delivering the automation clients expect. 

Establish Ongoing Engagement 

Unlike project-based services, integrated payments support a more continuous relationship. Whether through subscription models, transaction facilitation, or support services, partners can stay engaged with clients well beyond go-live. 

Deepen Client Trust 

Process improvements such as faster cash flow, more accurate reporting, and reduced reconciliation challenges give clients tangible value—strengthening trust and confidence in your expertise. 

Differentiate Your Practice 

In a crowded ecosystem, specialization sets you apart. Offering embedded payments demonstrates foresight and innovation, qualities that resonate with clients and lead to stronger retention and referrals.

How Fortis Supports Microsoft Partners 

Whether you’re exploring embedded payments for the first time or are reevaluating your strategy, Fortis offers a collaborative, partner-centric approach. Our solutions are: 

  • Flexible and scalable → Designed for smooth integration with Business Central. 
  • Hands-on and supportive → Backed by technical expertise and partner enablement support. 
  • Tailored for growth → Built to help deepen client value and evolve your service model. 

Our goal is to empower partners with the knowledge, resources, and support to make embedded payments a natural extension of the services you already provide. 

Rethinking Payments as a Growth Strategy 

Embedding payments isn’t about adding another layer of software—it’s about enhancing the solutions you already deliver. By incorporating payments into your Business Central practice, you can: 

  • Provide clients with modern, connected financial experiences. 
  • Unlock recurring engagement opportunities. 
  • Drive operational improvements that build long-term trust. 

With ERP clients increasingly seeking integrated financial workflows, the partners who adopt this mindset today will be best positioned to lead tomorrow.

Want to Learn More? 

If you’re curious about how embedded payments can fit into your Microsoft practice, Fortis offers resources, guidance, and collaborative support to help you explore the possibilities.

All You Need to Know About Chargebacks

Read time: 4 minutes 

Chargebacks are more than a back-office nuisance—they directly impact cash flow, customer trust, and platform reputation. With fraud on the rise, businesses across industries like hospitality, healthcare, and professional services are feeling the strain. 

Understanding how chargebacks work—and how to reduce them—can protect your revenue and strengthen customer relationships. 

What Are Chargebacks? 

A chargeback occurs when a cardholder disputes a transaction through their issuing bank. While the claim is under review, the bank typically issues the cardholder a provisional credit and pulls the funds from the business’ account (commonly referred to in payments as the “merchant account”). 

Sometimes disputes are legitimate, triggered by fraud or billing errors. But often they’re the result of “friendly fraud” (a customer disputes a valid transaction) or “criminal fraud” (a purchase made with stolen card data). 

For businesses, the consequences go beyond the immediate financial loss. High chargeback ratios raise red flags with processing banks, leading to penalties, higher fees, or even restrictions on your ability to accept payments.

Types of Chargeback Fraud 

While some chargebacks are unavoidable, fraudsters frequently exploit the system. The most common types include: 

  • Friendly Fraud: A customer disputes a purchase even though the goods or services were received. This is especially common in recurring-service models or hospitality, where services can’t be “returned.” 
  • Criminal Fraud: Purchases made with stolen card details, often detected only after the transaction has cleared. 
  • Business Error: Disputes caused by unclear refund policies, duplicate charges, or misrepresented services.

How the Chargeback Process Work 

The chargeback lifecycle involves multiple players—cardholders, issuers, networks, and businesses—and can stretch weeks or even months. 

Typical flow:

  1. Cardholder dispute – The cardholder files a claim with their issuing bank. 
  2. Issuer review – The bank validates the request. 
  3. Bank notification – The claim is sent to the merchant’s processing bank. 
  4. Funds withdrawn – The merchant’s account is debited. 
  5. Merchant response – The business can accept or contest the claim, typically within ten days. 
  6. Issuer decision – The bank reviews evidence and rules on the case. 

This process can take three to four weeks. Cardholders often have up to 120 days to file a dispute, and in cases involving ongoing service agreements, that window may extend up to a year. 

Businesses typically have just ten days to respond with compelling evidence, which makes preparation and recordkeeping critical. 

If disputes escalate further, the case may move to arbitration with the card brand. If the ruling favors the cardholder, the business may face additional arbitration fees on top of the lost revenue.

Common Causes of Chargebacks 

Chargebacks can result from fraud, error, or customer dissatisfaction. Frequent triggers include: 

  • Unauthorized or fraudulent transactions 
  • Duplicate charges or incorrect billing amounts 
  • Misleading product or service descriptions 
  • Poorly communicated refund or cancellation policies 
  • Service disputes (goods not delivered as promised) 

How to Minimize Chargebacks 

The best defense is prevention. Businesses can reduce disputes by: 

  • Set clear expectations – Publish transparent refund and cancellation policies. 
  • Ensure accurate billing – Verify transaction details and avoid duplicate charges. 
  • Strengthen fraud protection – Use tokenization, CVV checks, address verification, and fraud detection tools. 
  • Maintain detailed records – Keep receipts, delivery confirmations, and customer communications. 
  • Resolve issues quickly – Offer fast, accessible support to prevent escalations. 
  • Audit regularly – Identify and fix recurring issues that trigger disputes. 

Why it Matters for Platforms & Businesses 

 For software platforms embedding payments, helping businesses minimize chargebacks isn’t just risk management—it’s a value driver. Lower chargeback ratios mean improved cash flow, stronger customer trust, and sustainable revenue. 

At Fortis, we work with partners and businesses to simplify chargeback management, combining fraud prevention tools with hands-on dispute support. Our goal: make it easier to focus on growth, not back-office battles.

By the Numbers: Chargebacks at a Glance 

What This Means for Your Business 

Chargebacks can’t always be avoided—but they can be managed. By understanding how disputes arise, strengthening fraud prevention, and prioritizing clear communication, businesses can keep ratios under control and protect long-term revenue. 

Fortis partners with platforms and businesses to turn payments into a strategic advantage—reducing chargebacks, safeguarding relationships, and ensuring smoother operations. 

Interested in learning more about how chargebacks can affect your industry? Book a demo with our team of payment professionals today. 

Embedded Payments: Turning Checkout into a Strategic Advantage

Getting a customer to the checkout page is only half the battle. The last step of the buyer journey is often the hardest—and where revenue is won or lost. 

For businesses and platforms alike, clunky checkout experiences don’t just frustrate customers—they also create friction that increases cart abandonment, delays cash flow, and drains internal resources. According to the Baymard Institute, nearly 70% of online transactions stall before completion, with friction in the payment step being among the top culprits.  

The good news? Embedded payments change the story. By making checkout seamless, integrated, and secure, they help businesses speed up transactions, strengthen customer relationships, and unlock new growth opportunities.

Why Embedded Payments Matter 

Embedded payments transform checkout from a technical hurdle into a growth driver: 

  • For customers → Faster, easier, more secure checkouts build trust and encourage repeat purchases. 
  • For businesses → Streamlined operations, faster cash flow, and fewer abandoned carts. 
  • For platforms and partners → Stronger retention, new monetization opportunities, and higher customer satisfaction. 

Instead of viewing payments as an afterthought, leading platforms and mid-market businesses now see them as a core part of customer experience and long-term growth.

For Software Platforms: Retain More Users, Unlock More Revenue 

Checkout isn’t just a back-end function—it’s a brand moment. For platforms managing complex catalogs, omnichannel fulfillment, and high expectations, embedded payments eliminate fragile plug-ins and third-party redirects. 

With embedded payments, platforms can: 

  • Offer faster checkout options like one-click repeat purchases and stored payment methods 
  • Support multiple payment types—cards, ACH, and digital wallets like Apple Pay 
  • Provide native subscription billing and seamless compliance tools 

The result: platforms differentiate their offering, improve user retention, and gain new upsell opportunities.

For Partners: Deliver Value Without the Headaches 

Agencies, system integrators, and developers know the pain of dealing with outdated plugins, constant troubleshooting, and compliance issues. Each support ticket eats into margin and erodes client trust. 

With embedded payment solutions, partners gain access to: 

  • Pre-built extensions for top platforms like Adobe Commerce, Magento, BigCommerce, WooCommerce, and Shopify 
  • Robust APIs and sandbox environments for customization 
  • Ongoing technical support and enterprise-grade scalability 

That means faster go-lives, fewer maintenance calls, and stronger client relationships.

For Mid-Market Businesses: Faster Cash Flow, Less Manual Work 

For B2B and service-driven companies, payment processes don’t stop at checkout—they touch invoicing, fulfillment, and accounting. Manual reconciliation wastes time and slows down revenue recognition. 

Embedding payments into ERP systems like Sage, NetSuite, Microsoft, and Acumatica helps businesses: 

  • Automate reconciliation and cash application 
  • Shorten Days Sales Outstanding (DSO) 
  • Simplify complex billing cycles and credit terms 
  • Gain unified reporting across sales channels 

The impact is tangible: According to Gartner, automation can save finance teams up to 25,000 hours of avoidable rework annually, translating to potential savings of nearly $878,000 for a 40-person team.

The Omnichannel Advantage 

Today’s buyers don’t think in channels. They expect to start a transaction on one device and finish it on another without re-entering details or losing their history. 

Embedded payments make that possible—enabling unified pricing, stored payment methods, and loyalty programs that follow customers wherever they shop, whether online, in-app, or in-store. The result is a consistent, loyalty-building experience across every touchpoint.

Smarter Insights, Stronger Decisions 

Every transaction generates data, but without embedded payments that information is often fragmented and underutilized. 

By connecting payment activity with order and customer data, embedded payments help businesses: 

  • Spot high-value customer segments 
  • Reduce chargebacks and failed transactions 
  • Forecast cash flow with confidence 
  • Optimize pricing, bundles, and promotions 

These insights translate into smarter decisions that strengthen both operations and growth strategies.

Built-In Security and Compliance 

Managing PCI DSS compliance, tokenization, and fraud prevention in-house is both expensive and risky. 

Embedded payments handle that responsibility at the infrastructure level—protecting sensitive data while reducing the operational burden on your team. Businesses can focus on growth, not audits, knowing their payment systems are secure and compliant.

Don’t Let Checkout Hold You Back 

Customer expectations are rising fast. Subscription commerce, digital wallets, and omnichannel journeys are no longer “nice to have”—they’re the new standard. Businesses that modernize their payment strategy today will build the foundation for loyalty, efficiency, and growth tomorrow. 

At Fortis, we partner with software platforms, partners, and mid-market businesses to make payments not just seamless—but strategic. 

Ready to turn your checkout into a competitive advantage? Contact Fortis to learn how embedded payments can transform your business. 

What Are Embedded Payments and How Do They Work?

Embedded Payments aren’t just another fintech buzzword—they’re transforming how both software platforms and the businesses they serve connect commerce with experience. For software platforms and businesses, integrating payments directly into their technology stacks opens up new ways to create smoother interactions, reduce friction, and deepen customer relationships. 

Instead of routing users to third-party sites or making them re-enter payment details, embedded payments keep the entire transaction experience within your platform. Users never leave their environment, creating a seamless flow that eliminates friction, boosts conversion rates, and enhances user satisfaction. That level of integration is no longer a competitive edge; it’s the standard.  

According to Bain & Company, financial services embedded into e-commerce and other software platforms accounted for $2.6 trillion, or nearly 5% of total U.S. financial transactions in 2021. By 2026, that figure is expected to exceed $7 trillion. Embedded payments are at the core of that growth.

What Are Embedded Payments? 

Embedded payments allow users to pay for products or services without leaving the application or platform they’re already using. The checkout experience becomes native to the software—whether that’s a vertical SaaS platform, a patient portal, or a specialty retail app. 

Here’s a typical flow: 

The result? A faster, simpler experience for the end customer and a more efficient, revenue-generating solution for the business and the platform.

Why Embedded Payments Matter 

Embedded payments create value across the ecosystem—both for the platforms that deliver them and the businesses that rely on them. 

For platforms, embedded payments unlock powerful monetization opportunities. What was once a back-end function becomes a growth engine—driving revenue, increasing platform retention, and creating a more integrated, value-added experience for users. 

For the businesses using these platforms, embedded payments streamline day-to-day operations and improve the customer journey. By embedding payment capabilities directly into their workflows—whether online, in-app, or in-person—businesses can simplify transactions, speed up checkout, and deliver a more professional and consistent experience to their customers.

Why Fortis? 

Fortis partners with software platforms to embed payments in ways that feel intuitive to the end user—and powerful for the platform. Our goal is simple: turn payments into a revenue engine that strengthens customer relationships, drives platform retention, and accelerates growth. 

What sets us apart is how we work. Unlike providers that take a transactional approach, Fortis leads with a “high service, high growth” mindset. We take an active role in helping our partners succeed—offering deep expertise, hands-on support, and flexible solutions tailored to your software and the businesses you serve. 

Fortis equips you with the tools and partnership to turn payments into a growth engine—helping you scale smarter, retain more customers, and unlock new revenue streams. 

5 AR Tactics to Accelerate Growth with Automation

Accounts receivable (AR) automation is no longer just a finance tool—it’s a growth engine. With increasing pressure to enhance efficiency and improve cash flow, businesses of all sizes are turning to automation to streamline processes, reduce human error, and accelerate collections. 

According to the 2025 Amex Trendex, 91% of U.S. business decision-makers agree that secure and seamless payment experiences drive growth. Yet, only 17% of companies have fully automated their AR systems, despite well-documented benefits like improved cash flow visibility and reduced error rates.

Let’s explore five types of AR automation that are helping modern businesses stay competitive. 

5 High-Impact AR Automation Strategies

1. Invoicing Automation  

Manually sending, processing and following up on invoices takes a significant amount of time for accounting departments. A 2024 report by Bottomline Technologies found that organizations implementing invoice automation achieved 82% faster invoice processing times—reducing the average from 17.4 days down to just 3.1 days to process a single invoice.

Automation tools can generate invoices based on triggers, route them through approval workflows, and deliver them digitally via email or a portal. This significantly cuts cycle time and removes friction—ultimately reducing days sales outstanding (DSO) and accelerating cash conversion. 

2. Payment Processing Automation  

Slow, outdated payment options can frustrate customers and delay collections. Today’s automation tools remove that friction by making it easy for customers to pay how—and when—they prefer. Modern payment portals allow users to view and settle invoices in one place, with flexible options like credit cards, ACH transfers, and digital wallets. This user-first approach leads to faster payments and a better customer experience. 

Automation goes beyond just collecting the initial payment. One of the most impactful features is automatic follow-up—sending smart reminders for overdue invoices so your team doesn’t have to. This reduces manual tasks, cuts down on errors, and ensures nothing slips through the cracks. In fact, a 2025 blog post by PYMNTS cited 77% of CFOs say AR automation improves invoice tracking speed and accuracy.

3.  Cash Application Automation 

Cash Application, the process of matching incoming payments to outstanding invoices, is a slow and mistake-prone process when done manually. A 2025 PYMNTS study even estimates that manual AR practices have cost mid-market firms an average of $19 million annually, largely due to slow reconciliation and delayed posting. 

Automation uses intelligent matching logic—based on invoice number, amount, and date—to reconcile transactions instantly and flag exceptions for review. This cuts down on mismatches, eliminates posting delays, and provides real-time clarity on outstanding receivables.

4. Credit and Collections Automation 

Manually running credit for your customers is no longer an option when scaling. As customer bases grow, finance teams need tools that can manage risk dynamically and prioritize collection efforts efficiently. Automation platforms can assess customer creditworthiness, rank delinquent accounts, schedule follow-up based on overdue days, and assign escalation paths.  

By focusing resources on accounts that require immediate attention, AR teams can work more effectively and increase collection rates. As a result, businesses reduce DSO, improve cash predictability, and maintain healthier customer relationships without relying on ad-hoc or manual follow-ups.

5. Reporting & Analytics Automation 

Spreadsheets can only take you so far. As businesses grow, real-time visibility into accounts receivable becomes critical. According to a 2025 PYMNTS study, fully automated AR systems enable companies to reduce collection times by 67% and improve forecasting through real-time insights. 

These automation tools help finance teams spot issues early, like consistently late payers or rising delinquency trends, and respond with data-driven strategies. With automation, reporting becomes proactive instead of reactive—enabling smarter decisions, faster forecasting, and greater confidence in cash flow management.

Turning AR into a Strategic Asset 

Automation isn’t just about cutting costs—it’s about converting your AR function from an operational burden into a growth engine. With manual AR still dominating in 83% of firms and delinquency rates hitting ~30% based on PYMNTS Intelligence research, it’s clear: modern AR automation is no longer optional—it’s imperative.

new year's resolution for your business in 2018

How Fortis Powers Intelligent AR 

Fortis helps transform AR from a manual burden into a streamlined, strategic advantage. With our platform, businesses can eliminate inefficiencies and gain greater visibility into the entire receivables process—all without relying on external tools or fragmented systems. 

Key features include: 

  • No external integrations—access all of your data in one place 
  • Reduced risk by eliminating manual data entry 
  • Complete AR visibility through NetSuite’s native dashboard integration 
  • Automated invoicing and follow-up to drive faster payments and improved cash flow 

Whether you’re just beginning to automate or scaling a high-volume AR process, Fortis equips your finance team with tools that simplify operations and accelerate growth. Let us show you how payments can become a strategic asset in 2025 and beyond with our AR automation features. nd discover how Fortis can take your eCommerce business to the next level. 

Unlocking Growth: How Integrated Payment Plugins Simplify eCommerce Operations

For eCommerce merchants, the future is bright as 85% of global consumers shop online—but scaling your eCommerce business, regardless of industry, offers new challenges. Juggling revenue, efficiency, and cost-reduction requires the right infrastructure. And that includes your payments system.  

Over the past two decades, online payments have changed dramatically. From evolving technology to new regulations and security considerations, merchants must carefully consider payment partners. All too often, it appears easier to stick with legacy systems. This approach causes businesses to leave serious money on the table—and limits the potential for growth. 

In this article, we’ll cover some of the challenges related to scaling your eCommerce business and how integrated plugins can help you overcome these roadblocks and boost your business.

How Your Payment System Affects Revenue Growth 

Your revenue can be linked directly to your payment system. The easiest example of this link is cart abandonment, which averages at 70.19%. Common reasons for cart abandonment are high extra costs (shipping, fees, etc), not trusting the website with credit card information, being forced to create an account, and a complicated checkout process. 

We can see that on a basic level it’s difficult to scale your business without a streamlined payment experience. Too much friction encourages consumers to drop off and seek out another merchant. 

But cart abandonment isn’t the only challenge. There are many accounting issues, too, that stem from a poorly implemented payment system. 

Consider manual reconciliation for payments and purchase orders. Without an automated solution, accounting professionals must review and match these items by hand, which wastes time, exposes the process to errors, and can create other problems, such as duplicates or replicated effort.  

But even with a payment solution, there can be issues. Outdated technology or payment systems with little support can become a security risk—putting your business and your customers at risk. Older or smaller systems also cannot easily adapt to changes in payment infrastructure.  

Finally, legacy payment systems also lack payment processing fee optimization. As a result, you are paying more for less.  

But you can use payments to foster healthy cash flow. And it all starts with integrated plugin solutions.

First: What Are eCommerce Plugins?  

Your eCommerce plugin is the surface payment system. Most merchants use one of the top three plugins: 

  • WooCommerce is one of the most popular plugins, powering 31% of the top one million eCommerce WordPress based sites worldwide. Many consumers consider this option perfect for balancing affordability with customization. This solution is free, although there are many paid plugins.
  • Adobe Commerce and Magento Opensource offers an integrated solution with other Adobe products. While it serves both B2C and B2B industries, Adobe Commerce offers a self-service B2B portal functionality, as well as both cloud and cloud-as-a-service options. Pricing for this option is customized. 
  • BigCommerce also offers B2C and B2B commerce options, shop localization, and a suite of eCommerce features. Pricing plans and custom plans are available depending on revenue.

These major eCommerce plugins have their own set of payment integrations that optimize their features. Integrated or embedded payment plugins available from Fortis, streamline these systems and offer an additional layer of customization for merchants.  

5 Benefits of Integrated Plugins 

Embedded payment plugins improve the functionality of your underlying eCommerce platform, whether it’s WooCommerce, BigCommerce, or Adobe Commerce. For example, the right integrated plugin can help with: 

  1. Frictionless Transactions: These solutions reduce cart abandonment by streamlining and simplifying the checkout process. 
  2. Lower Processing Costs: Optimized payment solutions help merchants reduce payment processing fees, and depending on the state, introduce convenience fees and similar charges to offset costs. These savings can make a significant difference as you grow your business and make more sales. 
  3. Seamless ERP and POS Integration: An integrated plugin can automate reconciliation. This both accelerates financial reporting and makes it more accurate. All without extra effort from your team, making it easier to scale. 
  4. Scalability: A best-in-class solution will include several features such as automation, industry customization, and simplified processes to make your payments strategy scalable.
  5. Enhanced Security and Compliance: Furthermore, a sound integrated plugin will provide PCI-compliant transactions with robust fraud protection, which boosts customer trust and secures credit card data.

A Payment System That Works for You 

Your payment system can either be just another expense, a source of lost business —or a revenue driver. The right integrated payment solution provides eCommerce businesses with the ability to scale—without sacrificing customization or exacting more time from the accounting team. Automation, enhanced reporting, ironclad security, and lower processing costs make it possible to not only reduce costs but identify and drive sales.  

But what is the right partner for your business? 

The payment system with all these features, plus an award-winning API and extensive customer support, should be in the running. 

As a leader in the payment space, Fortis has provided eCommerce businesses across industries with the payment system they need to grow. Its straightforward integration and available plugins  enables businesses to jumpstart their payment strategy. From accepting multiple payment methods to reconciliation automation, ERP integrations, secure transactions, and an omnichannel payment experience—Fortis has it all. 

Book a demo with our team of payment professionals today and discover how Fortis can take your eCommerce business to the next level. 

Fortis Enables Software Platforms to Support Contactless Commerce with Tap to Pay on iPhone  

Plano, Texas – September 23, 2025 – Fortis, a leader in embedded payments and commerce technology, today announced support for Apple’s Tap to Pay on iPhone technology, allowing software providers to enable their business customers to seamlessly and securely accept in-person contactless payment acceptance through their iOS apps using only an iPhone — no additional hardware required. 

With Tap to Pay on iPhone, software providers can enable businesses to accept all forms of contactless payments in person — including credit and debit cards, Apple Pay, and other digital wallets — using an iPhone XS or later, running the latest version of iOS. This eliminates the need for traditional card readers, offering a streamlined solution for mobile-first businesses. 

“Tap to Pay on iPhone is a major milestone in the evolution of commerce, eliminating hardware barriers and enabling businesses to accept payments anywhere with ease,” said Greg Cohen, CEO of Fortis. “By bringing this capability to our partners, we’re empowering software platforms to stay at the forefront of innovation—delivering best-in-class technology and seamless payment experiences to their customers.” 

Built for Software Platforms, Designed for Businesses 

Fortis’ support for Tap to Pay on iPhone allows developers and ISVs to build fully embedded, native iOS payment acceptance solutions without additional hardware. Developers can integrate the solution directly into their apps to support flexible contactless payments across mobile, service-based, and in-store environments. “For high-volume hospitality, every second counts. Tap to Pay on iPhone helps us speed up transactions and reduce friction at point of sale,” said Alex Broeker, CEO and Founder of Union, a leading POS and engagement platform powering the hospitality industry. “With support from Fortis, our clients can serve more guests, turn more tables, and boost revenue using only their iPhones—without adding hardware.” 

“This launch reflects our continued investment in equipping developers with forward-thinking tools that drive innovation and scale,” said Kevin Shamoun, SVP of Product & Innovation at Fortis. “By supporting Tap to Pay on iPhone, we’re enabling our partners to deliver seamless point-of-sale experiences from field services to mobile operators to counter services that are fully embedded in their own branded environments.”

Key Benefits of Fortis Support for Tap to Pay on iPhone: 

  • Developer Enablement: Partners integrate directly into their iOS applications while retaining full control over the user experience. 
  • Mobility and Flexibility: Ideal for mobile professionals, field services, pop-ups, in-store line busting, and more. 
  • No Extra Hardware: Eliminates the need for traditional payment terminals, reducing cost and complexity. 
  • Security and Privacy: Leverages iPhone’s built-in features to protect business and customer data—Apple does not store card numbers on the device or its servers, so merchants and customers can rest assured that their data stays theirs. * 
  • Omnichannel Continuity: Connects seamlessly to the Fortis platform for unified reporting, settlement, and reconciliation. 

For more information about Fortis, visit www.fortispay.com

*Encrypted card numbers are temporarily stored on iPhone only for transactions made in Store and Forward mode. 

About Fortis

Fortis is the leader in embedded payments for software providers and ERP systems, processing billions annually through its proprietary technology. The company’s mission is to forge holistic commerce experiences that seamlessly integrate within software workflows—transforming payment processing from cost center to strategic advantage. With expertise in software platforms, Fortis moves commerce closer to invisible by strengthening the payments capabilities of software partners, guiding businesses to reach uncharted growth. Headquartered in Plano, Texas, Fortis is redefining the $100 trillion B2B payments landscape. 

Media Contact 
pr@fortispay.com 
Plano, Texas

Fortis and BigCommerce Announce Payments Partnership to Simplify Checkout and Accelerate Business Growth 

Plano, TX, and Austin, TX – September 16, 2025 — Fortis, a leader in embedded payments and commerce technology, today announced a strategic partnership with BigCommerce, powered by Commerce (Nasdaq: CMRC), a leading open, flexible enterprise ecommerce platform built to help brands, retailers, manufacturers, and merchants of all sizes grow and innovate without compromise. Through this integration, BigCommerce customers—including mid-market B2B sellers, distributors, service-based businesses, and developers—gain access to Fortis’ embedded payments technology. The solution enables real-time transactions, simplified reconciliation, and next-day funding, while eliminating third-party gateways and fragmented systems. This partnership improves checkout conversion, strengthens operational efficiency, and supports sustainable growth at scale. 

“The partnership with BigCommerce marks a defining moment in our mission to transform payments from operational necessity into a growth engine,” said Greg Cohen, CEO of Fortis. “As BigCommerce evolves under the Commerce brand, Fortis is proud to power the future of embedded commerce—where integrated payments deliver unmatched speed, scale, and strategic advantage. Together, we are reimagining the future of checkout and beyond.”  

“Today’s merchants need agility in order to stay competitive,” said Russell Klein, Chief Commercial Officer at Commerce. “Fortis delivers the flexibility and strategic partnership that allows businesses to streamline payments while staying focused on delivering exceptional customer experiences.”

Simplification. Scale. Partnership. 

Fortis is designed to help businesses meet the demands of modern eCommerce with: 

  • Integrated checkout solution that reduces friction and reflects brand identity 
  • Simplified reconciliation and reduced backend complexity  
  • Unified digital payments across eCommerce and mobile channels 
  • Next-day funding for faster access to working capital 
  • Compliant surcharging options to lower payment acceptance costs 
  • Global reach with support for 135+ currencies and diverse payment methods 
  • Developer-friendly architecture via tokenized APIs and plug-and-play tools 
  • Built-in fraud protection and PCI compliance to reduce risk and ensure trust 

With this partnership, Fortis and BigCommerce are redefining the checkout experience, turning payments into a strategic advantage. By embedding innovation directly into the commerce experience, businesses gain the tools to scale faster, operate smarter, and deliver seamless customer journeys across all channels.  

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About Fortis 

Fortis is the leader in embedded payments for software providers and ERP systems, processing billions annually through its proprietary technology. The company’s mission is to forge holistic commerce experiences that seamlessly integrate within software workflows—transforming payment processing from cost center to strategic advantage. With expertise in software platforms, Fortis moves commerce closer to invisible by strengthening the payments capabilities of software partners, guiding businesses to reach uncharted growth. Headquartered in Plano, Texas, Fortis is redefining the $100 trillion B2B payments landscape. Learn more at www.fortispay.com

About BigCommerce 

BigCommerce, powered by Commerce (Nasdaq: CMRC), is a flexible enterprise ecommerce platform built to help brands, retailers, manufacturers, and merchants of all sizes grow and innovate without compromise. In today’s era of agentic commerce, BigCommerce’s flexible, open platform architecture makes it easy for brands to scale, adapt, and connect with the tools to solve their unique business challenges without being locked into rigid systems. B2C and B2B companies across industries rely on BigCommerce, including Coldwater Creek, Harvey Nichols, King Arthur Baking Co., Mizuno, MKM Building Supplies, United Aqua Group, and Uplift Desk. For more information, please visit bigcommerce.com or follow us on X and LinkedIn.

Media Contacts 
Fortis 
pr@fortispay.com

BigCommerce 
press@bigcommerce.com

Fortis Expands Embedded Payments Capabilities with Adobe Commerce Extension and App Assurance Certification

FortisPay App Extension for Adobe Commerce Delivers Scalable and Seamless Payments for B2B and Services Businesses

PLANO, Texas, Aug. 28, 2025 /PRNewswire/ — Fortis, a leader in embedded payments and commerce technology, today announced the launch of its FortisPay extension for Adobe Commerce, earning Adobe Commerce App Assurance Program Certification and reinforcing its commitment to secure, scalable, and seamless payment experiences.

This milestone highlights Fortis’ commitment to empowering B2B and services businesses with flexible payment solutions that streamline operations and enhance ecommerce experiences. The extension is designed to support software platforms, system integrators, digital agencies, and Value-Added Resellers (VARs) with robust embedded payment capabilities.

“Our extension for Adobe Commerce is built to streamline payment workflows and deliver frictionless, secure checkout experiences tailored for B2B and services businesses,” said Greg Cohen, CEO of Fortis. “We’re helping businesses personalize buying experiences and unlock new revenue opportunities through embedded payments.”

The FortisPay app extension for Adobe Commerce streamlines payment processing and optimizes checkout for omnichannel retail.

Key Benefits for Businesses

  • Flexible Payment Options – Accept eCheck, ACH, credit cards, Apple Pay, Google Pay, and more.
  • Recurring Commerce at Scale – Safely and securely store payment information and monitor for expired cards with proprietary account management technology.
  • B2B Optimization – Level 2 and Level 3 processing to improve efficiency and transparency while minimizing costs.
  • Enhanced Operations – Real-time order status updates embedded directly in the ecommerce platform.
  • ERP Integrations– Embedded workflows with NetSuite, Microsoft, Sage, Acumatica, and other leading ERP solutions.
  • Scalability – Future-proof solutions support omnichannel business growth and evolving payment needs.

Key Benefits for Partners

  • Adobe Commerce App Assurance Certified – Validated for security, performance, and quality, to ensure merchant reliability.
  • Seamless Interaction – Tokenized APIs and a plug-and-play iframe reduce development time.
  • Revenue Growth Opportunities – Access Fortis’ partner programs to monetize payments and expand service offerings.

“B2B buyers expect the same easy, flexible, and personalized checkout experience they get as consumers,” said Stephen Moulton, Senior Manager, Technology Partner Program at Adobe. “This integration gives Adobe Commerce merchants access to a secure, scalable payments platform so they can automate payment steps and personalize the checkout experience for complex B2B transactions.”

With billions of dollars in payments processed annually, Fortis is driving the next generation of commerce innovation – empowering businesses to thrive in the digital economy.

Visit https://fortis.com/b2b-erp/ to explore our integrations and solutions.

Media/Press Contact:
pr@fortispay.com

Fortis Expands B2B Payment Leadership with Serve First Acquisition

PLANO, TX– July 29, 2025– Fortis, the embedded payment technology leader for software platforms and scaling businesses, today announced its acquisition of Serve First Solutions—a premier B2B payment processor—to expand its capabilities, deepen vertical expertise, and accelerate growth in strategic markets.

This acquisition is another strategic step forward in Fortis’ mission to be a transformative partner for software platforms serving businesses with multichannel payment workflows. By integrating Serve First’s deep B2B expertise and service model with Fortis’ proprietary technology and existing ERP capabilities, the combined organization is uniquely positioned to optimize and operationalize payment technology for dynamic business ecosystems. This move strengthens Fortis’ market position and further accelerates penetration into key verticals—such as wholesale, distribution, and manufacturing—where scalable, seamless payment solutions are critical to driving growth and speeding receivables.

“By combining our technology with a world class distribution and service model, we’re not just processing payments—we’re helping our clients unlock new revenue and accelerate cash flow,” said Greg Cohen, Chief Executive Officer of Fortis. “Serve First brings deep expertise in B2B payments, and together we’ll deliver even more value to customers through integrated solutions built for scale.”

Integrating Serve First into the Fortis organization enhances the company’s ability to empower software platforms and their business clients with advanced tools, streamlined operations, and expanded support for business-critical transactions.

“Joining Fortis allows Serve First to bring our expertise to a broader market of software platforms” said Matthew Greco, Chief Revenue Officer of Serve First Solutions. “Together, we’ll deliver powerful, integrated solutions with the service excellence customers depend on.”

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About Fortis 

Fortis is the leader in embedded payments for software providers and ERP systems, processing billions annually through its proprietary technology. The company’s mission is to forge holistic commerce experiences that seamlessly integrate within software workflows—transforming payment processing from cost center to strategic advantage. With expertise in software platforms, Fortis moves commerce closer to invisible by strengthening the payments capabilities of software partners, guiding businesses to reach uncharted growth. Headquartered in Plano, Texas, Fortis is redefining the $100 trillion B2B payments landscape. Learn more at www.fortispay.com

Media Contact 
pr@fortispay.com 

Fortis Adds Strategic C-Suite Leaders to Accelerate Embedded Payments Growth

PLANO, Texas, April 22, 2025 /PRNewswire/ — Fortis, the payment technology leader for software platforms and scaling businesses, today announced the strategic appointment of two industry veterans to its executive leadership team: Brad Bialas as Chief Commercial Officer (CCO) and Kimling Lam as Chief Marketing Officer (CMO). These key appointments position Fortis for its next phase of aggressive growth across the software and ERP ecosystem.

“Brad and Kimling represent the caliber of leadership Fortis needs as we scale to meet increasing demand for our embedded commerce offerings,” said Greg Cohen, CEO of Fortis. “Their complementary expertise in commercial strategy and brand development will be instrumental as we deepen our partnerships, expand market presence, and deliver unprecedented value to software platforms and their business customers in the rapidly evolving market.”

Brad Bialas brings over 24 years of fintech and payments leadership experience to his role as CCO. With an impressive track record of building high-performance teams and driving revenue growth at companies including Moov, Xformative, SwervePay, and BluePay, Bialas has consistently delivered transformative results through strategic partnerships and channel development. At Fortis, he will spearhead commercial strategy, forge key industry alliances, and accelerate revenue across multiple channels.

“The embedded payments market is at a pivotal inflection point, and Fortis uniquely combines technical innovation with genuine partner-centricity,” said Bialas. “I’m energized to scale an organization that has mastered the rare trifecta of cutting-edge technology, clear strategic vision, and a thriving ecosystem that’s fundamentally changing how software platforms deliver value.”

As CMO, Kimling Lam will lead Fortis’ marketing organization with a focus on elevating brand presence, enhancing the partner experience, and driving demand generation. Lam’s extensive background in go-to-market strategy and digital transformation, gained through senior marketing leadership roles at global payment leaders Adyen, Checkout.com, Worldpay and FIS, equips her to significantly amplify Fortis’ market impact.

“By aligning our commercial and marketing strategies, we’re elevating embedded payments from technical integration to business transformation,” said Lam. “Our partners need more than solutions—they need narratives that showcase how our innovation directly drives their growth and monetization opportunities.”

Together, Bialas and Lam bring four decades of combined expertise that aligns perfectly with Fortis’ vision to redefine commerce experiences through seamless payment integration.

These strategic appointments come amid continued momentum for Fortis, backed by investments from Audax Group and Lovell Minnick Partners LLC, and an expanding ecosystem of ERP and software partnerships. The company continues to recruit top talent across departments as it scales operations to meet market demand.

To learn more about Fortis career opportunities, visit fortispay.com/careers.

About Fortis

Fortis is the leader in embedded payments for software providers and ERP systems, processing billions annually through its proprietary technology. The company’s mission is to forge holistic commerce experiences that seamlessly integrate within software workflows—transforming payment processing from cost center to strategic advantage. With expertise in software platforms, Fortis moves commerce closer to invisible by strengthening the payments capabilities of software partners, guiding businesses to reach uncharted growth. Headquartered in Plano, Texas, Fortis is redefining the $100 trillion B2B payments landscape. Learn more at www.fortispay.com.

Media Contact
pr@fortispay.com

Fortis Expands Payment Innovation for Microsoft Dynamics 365 Business Central Users

Plano, Texas – April 16, 2025 – Fortis, a payment technology leader for software platforms and scaling businesses, today announced enhanced payment processing solutions for Microsoft Dynamics 365 Business Central users. These advanced capabilities help businesses streamline financial operations, improve cash flow, and maintain compliance with evolving security standards – critical advantages in today’s challenging economic environment.

“We’re deeply committed to supporting the Microsoft ecosystem by delivering payment solutions that drive measurable business value,” said Greg Cohen, CEO of Fortis. “Our continued investment gives Dynamics 365 Business Central users the tools they need to streamline financial operations and enhance security, while positioning their businesses for sustainable growth.”

For businesses leveraging Microsoft Dynamics 365 Business Central, Fortis delivers an enterprise-grade solution that simplifies payment acceptance, enhances security, and optimizes financial workflows, empowering companies to thrive in today’s dynamic business environment.

Comprehensive Payment Solutions for Modern Businesses

Fortis’ native integration with Microsoft Dynamics 365 Business Central enables businesses to securely process transactions across multiple channels, including eCommerce, field services, card-present, card-not-present, omnichannel, and call centers—while reducing costs and fraud risks. The company’s technology platform goes beyond simple payment processing and delivers comprehensive commerce enablement tools that transform how businesses handle transactions across their operations. 

Optimizing Payment Workflows for Microsoft Dynamics 365 Users

  • Multi-channel integration: Accept payments via website, field service, retail counter, or call center—all within the Dynamics 365 environment.
  • Embedded functionality: Recurring billing and secure payment data storage are built into existing workflows, reducing the need for third-party tools.
  • Automated collections: Features like payment links, scheduled billing, and reminders help reduce manual follow-up and delays.
  • Cost-effective: Supports lower processing costs and faster reconciliation through a unified platform.

Accelerating Innovation Through Strategic Investment

Following a recent strategic investment from Audax Private Equity and Lovell Minnick Partners, Fortis is accelerating product development to enhance its embedded payment solutions for businesses. This investment directly benefits Microsoft Dynamics 365 users through continuous innovation in payment technology.

Unlocking Advanced Payment Features for Financial Resilience

Designed for Microsoft Dynamics 365 users, Fortis equips businesses with essential tools to reduce time spent on collections, improve cash flow, and operate more efficiently.

  •  Enhanced B2B processing: Level II and Level III processing lowers rates and fees for qualified business transactions through optimized data transmission.
  • Streamlined ACH integration: Offering secure electronic fund transfers for streamlined financial operations and reduced processing expenses.
  •  Compliant surcharging: Available as part of the integrated accounts receivable toolset, this feature gives businesses the option to pass eligible credit card fees to customers where permitted, helping offset processing expenses.

“Our solution helps Microsoft Dynamics 365 Business Central users transform payment processing from a cost center to a strategic advantage,” added Cohen. “What sets us apart is our laser focus on business software ecosystems and the depth of our ERP expertise. By embedding these capabilities directly into their existing systems, businesses gain efficiency while unlocking new opportunities for growth.”

These enhancements reflect Fortis’ ongoing commitment to delivering secure, scalable payment innovation within leading ERP ecosystems.

To learn more about Fortis’ payment capabilities for Microsoft Dynamics 365 Business Central, visit the Fortis for Microsoft Dynamics page, or explore the solution listing on Microsoft AppSource.

About Fortis

Fortis is the leader in embedded payments for software providers and ERP systems, processing billions annually through its proprietary technology. The company’s mission is to forge holistic commerce experiences that seamlessly integrate within software workflows—transforming payment processing from cost center to strategic advantage. With expertise in software platforms, Fortis moves commerce closer to invisible by strengthening the payments capabilities of software partners, guiding businesses to reach uncharted growth. Headquartered in Plano, Texas, Fortis is redefining the $100 trillion B2B payments landscape. Learn more at www.fortispay.com.

Media/Press Contact:
pr@fortispay.com

Fortis Secures Strategic Investment from Audax Private Equity and Lovell Minnick to Accelerate Global Embedded Payments Leadership

PLANO, Texas, March 12, 2025 /PRNewswire/ — Fortis, a payments technology leader for software providers, ERP customers, and scaling businesses announced today that it has received a joint investment from Audax Private Equity (“Audax”) and existing investor Lovell Minnick Partners (“LMP”). This investment will support Fortis in accelerating its mission to become the global leader in payment technology and embedded commerce experiences for businesses. Fortis, under LMP’s stewardship, has experienced rapid expansion by delivering innovative, technology-driven solutions that empower businesses seeking to seamlessly integrate payments into their software and workflows. Audax and LMP will jointly participate in this growth-oriented recapitalization. This capital infusion positions the company for continued growth and expansion in the rapidly expanding $100 trillion B2B payments market.

“The embedded payments market is undergoing a fundamental transformation, with software platforms needing sophisticated payment capabilities that go far beyond basic processing,” said Greg Cohen, CEO of Fortis. “This partnership with Audax, alongside our long-term investor LMP, provides Fortis with valuable resources to accelerate our product roadmap, pursue strategic acquisitions, and expand our global footprint. We’re not just participating in the future of embedded payments—we’re defining it.”

Since the investment by LMP in 2019, Fortis has expanded its reach across the business-to-business platform and software ecosystem, providing tailored payment solutions that drive efficiency and improved customer and business experiences. “Fortis’ trajectory has exceeded our expectations since we originally invested alongside Jimmy Nafso and the Fortis team five years ago and we are excited about the opportunities ahead as we enter this next stage of growth,” said Trevor Rich, Partner at LMP. “Our new partnership with Audax can help fuel further technological innovation, strategic acquisitions, and channel expansion. We look forward to continuing to help Fortis scale its business and unlock greater value for its customer and stakeholders.”

Through this strategic investment, Audax will join LMP in its partnership with Fortis to enhance the embedded payments journey, enhance product and service offerings, and scale infrastructure to meet the evolving needs of businesses. By leveraging the deep expertise and resources of Audax in scaling middle-market companies and Fortis’ track record in embedded, ERP and business payments, the partnership is poised to strengthen Fortis’ market position and technological capabilities.

“Fortis’ ability to simplify complex, multi-channel payment environments through a single integration point represents an integral link in the payments value chain,” noted Tim Mack, Partner at Audax Private Equity. “In our opinion, the Fortis API unlocks omnichannel strategies for businesses – a powerful value proposition that differentiates Fortis’ software partners, merchants who leverage the technology, and the company itself.”

The investment underscores the increasing demand for embedded payments and digital commerce solutions, as businesses across industries seek seamless, integrated financial technology. Fortis remains committed to delivering industry-leading solutions that empower businesses to optimize payment experiences and maximize potential.

About Fortis


Fortis is the leader in embedded payments for software providers, processing billions of dollars annually by delivering comprehensive payment solutions and commerce enablement to software partners and developers. The company’s mission is to forge a holistic commerce experience, guiding businesses to reach uncharted growth and scale. As the solution of choice for the future of payments, Fortis moves commerce closer to invisible with a proprietary platform that supports and strengthens the commerce and payments capabilities of software partners. For more information, visit fortispay.com.

About Audax Private Equity


Headquartered in Boston, with offices in San Francisco, New York, and London, Audax Private Equity manages three strategies: its Flagship and Origins private equity strategies, seeking control buyouts in the core middle and lower middle markets, respectively, and its Strategic Capital strategy that provides customized equity solutions to PE-backed portfolio companies to help drive continued growth. With approximately $19 billion of assets under management as of June 2024, over 280 employees, and 100-plus investment professionals, Audax has invested in more than 170 platforms and 1,350 add-on acquisitions since its founding in 1999. Through our disciplined Buy & Build approach, across six core industry verticals, Audax seeks to help portfolio companies execute organic and inorganic growth initiatives with the aim of fueling revenue expansion, optimizing operations, and significantly increasing equity value. For more information, visit www.audaxprivateequity.com.

About Lovell Minnick Partners


Lovell Minnick Partners is a private equity firm with a 25-year track record of partnering with growth-oriented companies. LMP leverages deep sector experience and a broad network of strategic advisors to help founders scale their companies at an accelerated pace. The firm collaborates with management teams seeking to achieve long-term success and value creation through organic growth and strategic acquisitions. Since inception in 1999, LMP has raised over $5 billion of committed capital, invested in more than 50 unique platform companies and completed over 200 add-on acquisitions. LMP targets growth-oriented, middle-market companies with a particular focus on companies in the financial services, business services and financial technology sectors. For more information, please visit www.lmpartners.com.

Media/Press Contact:
pr@fortispay.com

Your Guide to Creating a Frictionless Chiropractic Office Experience—From Adjustments to Payments

Patients Expect a Seamless Experience—Is Your Practice Delivering? 

Chiropractic care is all about wellness and stress relief, but nothing disrupts a patient’s experience like waiting at the front desk to handle payments. Today’s patients expect the same level of ease from their healthcare providers as they get in retail or hospitality—fast, flexible, and automated payment options. 

However, many chiropractic offices are still tied to manual processes that slow down operations, frustrate patients, and create unnecessary administrative burdens. 

Let’s explore how modern payment solutions can help chiropractors streamline operations, improve cash flow, and enhance the patient experience—while also supporting long-term business growth.

Payments Shouldn’t Interrupt the Flow of Care

Imagine this: A patient completes their adjustment, picks up their supplements, books their next appointment, and walks out the door—without ever stopping at the front desk. 

That’s the kind of effortless payment experience that keeps patients happy, and practices running smoothly.

Why Chiropractors Need a More Patient-Centric Payment Experience:

  • No more waiting at checkout – With stored cards, contactless payments, and text-to-pay, patients can settle their bill easily and walk out stress-free. 
  • Memberships & wellness plans – Offer recurring payment options for patients on maintenance care, ensuring steady revenue and patient retention. 
  • Integration with your EHR – Payments post automatically into your system, so your staff spends less time on billing and more time on patient care. 
  • Patients expect fast, hassle-free payments – Manual processes create friction, interrupting the seamless experience patients expect from your practice.  

By making payments frictionless, chiropractors create a better patient experience, which in turn builds loyalty and retention. 

The Admin Burden: How Outdated Payment Systems Slow You Down

While chiropractors focus on care and patient outcomes, many still struggle with inefficient payment workflows that drain time and energy from their staff. 

Common challenges include: 

  • Manual billing & reconciliation – Processing checks, collecting overdue payments, and chasing down accounts is time-consuming and frustrating. 
  • Disjointed systems – When payment tools don’t sync with chiropractic EHRs, it creates extra work for staff and increases the risk of errors. 
  • Inconsistent cash flow – Without automated payment plans, practices struggle with unpredictable revenue and late payments. 

By adopting integrated, automated payment solutions, chiropractic offices can free up their staff, reduce overhead, and improve financial stability.

Technology That Supports Practice Growth 

Successful chiropractic practices need scalable solutions that support them as they expand—whether that means opening a second location or simply serving more patients efficiently. 

Here’s How the Right Payment System Fuels Business Growth: 

  • Recurring billing & payment plans – Ensures consistent revenue by automating wellness plan payments. 
  • Multi-location scalability – A centralized payment system makes it easy to manage payments across multiple locations. 
  • Advanced reporting & insights – Get real-time visibility into revenue trends and patient payment behavior to make better business decisions. 
  • Chiro-specific tools & automation – Features like ChiroCalculator help create compliant financial care plans, while Inventory Management streamlines product tracking and ordering—saving time and improving efficiency. 

A payment system shouldn’t just keep up with your practice—it should help it grow.

Final Thoughts: It’s Time to Upgrade Your Payment Process 

Your adjustments, treatments, and wellness plans are designed to keep patients feeling great—shouldn’t your payment system do the same? 

By upgrading to a modern, automated payment solution, you can: 

  • Eliminate checkout delays and let patients leave feeling refreshed, from the moment they enter to the moment they leave. 
  • Reduce administrative headaches and free up staff time to focus their attention on patient care.
  • Seamlessly integrate with your EHR to simplify billing, automate reconciliation, and reduce errors. 
  • Support practice growth with scalable solutions that adapt as you expand locations or add new services. 
  • Offer patients the convenience they expect with text-to-pay, stored cards, and contactless checkout—all while keeping your staff focused on care. 

The future of chiropractic payments is frictionless, effortless, and built for growth—and it starts today.

Is your practice ready? Let’s talk.

The Importance of In-Person Business Events in 2025

According to current industry trends, in-person events are making a major comeback. 86.4% of organizers aim to maintain or boost the number of in-person events in 2025 compared to 2024. Additionally, 52.1% of organizers have seen a rise in attendance over the past year. This resurgence reflects the growing demand for face-to-face collaboration, networking opportunities, and immersive brand experiences that virtual events often struggle to replicate. 

Businesses are planning to allocate a significant amount more for in-person events in 2025 compared to 2024. According to recent studies, 53.2% of organizers state that they expect their budgets to grow in 2025 compared to 2024. This increase highlights a strong commitment to face-to-face interactions, signaling a shift back to traditional networking and engagement strategies. 

What does that mean for you? If you’re not out there building relationships, others will be. Your competitors will be the ones making connections, nurturing leads, and closing deals. Being at in-person events is not just a social call, but a strategic move to ensure your position in potential partnerships, deals, and critical conversations. These events are where decisions are made, opportunities arise, and lasting impressions are formed. If you’re sitting out, you’re missing the opportunity to build valuable relationships and grow your business, while your competitor is potentially taking your spot. 

In-Person Options  

While sponsoring and exhibiting at events can provide significant value for your company, there is also equally great value in other types of in-person opportunities.  

  • Attend-Walk 

Walking the show floor, engaging in conversations, and/or participating in sessions allows you to personally make connections that can build your network. These in-person interactions are often more personal and memorable than connecting online or over the phone. Additionally, taking your best partners or clients out for dinner and nurturing those relationships can create meaningful moments to strengthen those bonds.  

  • After Hours   

Hosting an after-event party or after-hours dinner can be a powerful way to leave a lasting impression on partners, clients, and prospects. Collaborating with a partner to co-host the event can help share costs and expand your reach, exposing your brand to a wider network of prospects. This strategic approach allows you to maximize your presence by nurturing current relationships while simultaneously creating opportunities to build new ones in an authentic and memorable way. 

The Value of the NetSuite Community  

NetSuite is committed to providing you opportunities for you to connect and gather with like-minded individuals, wherever you are and whatever your goals may be. Whether you’re looking to share ideas, expand your network, or gain new insights, we have something for everyone. From casual social gatherings and Learning Labs to large-scale events, there are numerous opportunities for you to connect, learn, and grow. Here are some in-person opportunities that NetSuite provides:

SuiteWorld 2025  

Oracle NetSuite’s annual conference for the NetSuite community. We’ll be bringing the suiteness back to Las Vegas on October 6-9, 2025! Be the first to hear about SuiteWorld 2025 announcements. Find out more!

SuiteConnect  

“Drive Your Business Forward.” Global conferences sharing the latest local enhancements in the suite, learning and networking. Join us for a transformative, one-day FREE event designed to help bring your business MORE revenue, MORE cost savings, and MORE productivity. Don’t miss the opportunity to accelerate your business transformation. Upcoming in-person events are being held in NYC, São Paulo, Chicago, San Francisco, CDMX, London, Sydney, and Singapore! Find out more!

Meet Up 

“Meet our experts. Learn with peers. Build your network.” Our meet ups provide perfect opportunities for customers to get insight into the latest NetSuite updates, connect with experts that can help address the hottest questions, and network with like-minded peers. Upcoming in-person events are available in Toronto, Denver, and Houston, along with multiple virtual events! Find out more!

Learning Lab – Calling all NetSuite customers! 

Unlock NetSuite’s most useful features – in just a few hours. Join our trainers and learn how to get the most out of the platform, no matter where you are in your NetSuite journey. Join the NetSuite education services team for a half-day of training to expand your knowledge of NetSuite, plus earn continuing professional education (CPE) credit (in select sessions). Join us at an upcoming event in Phoenix, Orlando, or Salt Lake City! Find out more!

Business Grows Here – Calling all future customers! 

Join us for thought-provoking discussions on the unique challenges and opportunities facing local entrepreneurs and executives. Upcoming events will be held in Austin, Birmingham, Boise, Columbus, Grand Rapids, Indianapolis, Jacksonville, Louisville, Milwaukee, Oklahoma City, and Omaha! Find out more!

Women Who Mean Business  

Join NetSuite and expand your network of successful women in cities across North America! Share goals, grow community, and enjoy delicious drinks and snacks with local businesswomen, customers, partners, and NetSuite employees. NetSuite is invested in facilitating a supportive community to boost and advance women’s careers. Meet us in these locations: Orange County, CA, Houston, TX, Chicago, IL, Beverly Hills, CA, and San Francisco, CA! Find out more!

As we move forward in 2025, the value of face-to-face interactions has never been clearer. In-person events are strategic opportunities to build meaningful connections, gain insights, and drive business growth. NetSuite understands this and has designed a comprehensive range of events that cater to diverse businesses. Whether you’re looking to expand your professional network, learn from industry experts, or discover new business strategies, these events offer something for everyone. Don’t miss out on the chance to transform your business, create lasting relationships, and stay ahead of the competition. The future of business is built on personal connections, and 2025 is your year to create them. 

6 Must-Have Features for Construction Payments 

Construction billing is anything but simple for most companies. Complex projects, from flooring to roofing and everything in between, require multiple moving parts and lengthy invoicing details. Without a comprehensive and effective billing system, it’s too easy to hemorrhage money. In fact, 82% of businesses cite poor cash flow management as a reason for failure.  

And healthy cash flow begins in accounts receivable (AR). A sound payment collection process is the cornerstone for a thriving construction company. Not only can an efficient and automated AR system ensure you get paid faster, but it also gives you the funds to maintain good relationships with suppliers and contractors, as well as funnel revenue into growth opportunities.  

This is where finding the right technology stack comes in. This step is critical for construction companies, which requires a nuanced and customized approach to billing. While there are some green flags all industries should look for in a payment solution, such as PCI Compliance and timesheets, there are essential features specific to construction-billing. 

To make your search criteria simple, we’ve curated a list of the top six must-have features for construction payments:

  1. Granular Customization 

Construction is one of the most nuanced industries when it comes to billing. Project specifications are extremely detailed, and one minor error or complication can lengthen payment time.  

The best construction payment platforms offer high-degrees of customization. A tailor-made process that makes sense for your company and your customers reduces the likelihood of error, simplifies project coding, and enables you to get paid faster.  

Customization can include project-specific fields for billing, accepted payment methods, alternative payment options such as loyalty programs, and similar settings. And with the right platform, these tailor-made processes are scalable.  

  1. Click-To-Pay 

Click-to-pay functionality has already transformed payment transactions. A recent study from Mastercard found that the checkout conversion rate for click-to-pay transactions was a whopping 96% and the average checkout time was only 1.17 minutes.  

But what is “click-to-pay”? Rather than wasting time and resources on paper invoicing, click-to-pay enables you to send an invoice via email or SMS. And your customer only has to click “pay” to get started. The best payment solutions will enable you to securely save a customer’s payment data—so it really becomes a one-click transaction.  

It’s clear that this capability is an effortless way to accelerate payment time while improving the payment experience for your customers.

  1. Recurring Billing 

There are multiple ways to bill your construction projects—but none are quite as effective for both a construction company and their client as recurring or progress billing. Many construction projects take weeks or months to complete. Clients may be unwilling to pay for such projects all at once. A recurring billing cycle allows you to automate the billing process over time, making it easy to build a consistent invoicing process and build trust with these larger-project clients.  

But recurring billing can streamline smaller projects, too. This method can be an alternative payment strategy for clients with smaller budgets who may need space out payments. Conversely, you can use recurring billing features to better collect retainer-based services, such as contracts for regular maintenance or repairs.  

  1. Invoice Alerts 

What if a customer doesn’t pay immediately? The right accounts receivable (AR) software will make it simple to send alerts, whether that’s a reminder for an upcoming payment deadline or for delinquent payments. 

This seems like a simple feature, but it’s often outsourced to collection agencies or email software. Having invoice payment reminders and alerts built into your payment solution will save time and streamline the process.  

  1. Detailed Reporting 

It’s impossible to improve what you don’t track, which is why an automated reporting dashboard can make it easier than ever to spot bottlenecks and opportunities for revenue growth. The best construction AR software will provide you with enhanced reporting tools.  

In particular, a robust reporting feature tracks authorizations, transaction history, transaction summaries, day-sales-outstanding (DSO), and late payments. Every report should be automatically generated and accessible online. 

Fast and accessible reporting will make it easier than ever to make critical business decisions, from determining which suppliers to stick with to how to optimize your cash flow.  

  1. Integrations 

You will most likely be using your AR software in conjunction with your ERP or other accounting solution. That’s why one of the most key factors to a successful adoption of a new AR tool is seamless integrations. Your AR tool should be able to plug-in and sync data from your other construction project software, whether that’s Sage, NetSuite, or another accounting tool.

Take Your Construction Billing to the Next Level 

From customizing your invoices and AR process to implementing consistent recurring billing, invoice alerts, and click-to-pay links, there are several ways to maximize your revenue without adding more work for your billing team. These six features offer the fastest route to improving your AR process and creating a healthy construction company cash flow. The only question left is which payment platform can you trust?  

As an award-winning API, Fortis offers these features and more. With an incredibly versatile AR system, industries from construction to manufacturing and hospitality can streamline their revenue, get paid faster, and improve reporting.  

Book a call with one of our guides today to learn more. 

The Benefits of Choosing an Embedded Payment Processor in NetSuite 

In today’s fast-paced business landscape, payment processing isn’t just a back-office function—it’s a critical part of delivering seamless experiences. For NetSuite users, the decision to opt for an embedded payment processor can transform financial workflows, improving everything from operational efficiency to customer satisfaction.

Core Benefits of Embedded Payment Processing 

Embedded payment processing within NetSuite provides a foundation of core benefits that make daily financial operations more effective. By keeping payment processes within the NetSuite ecosystem, businesses experience six key advantages:

  1. Efficiency
    By eliminating the need to toggle between multiple systems, this solution saves time, reduces errors, and improves operational efficiency. Keep all accounts receivable (AR) data in your NetSuite dashboard. 
  2. Cost savings
    By keeping sensitive financial data within the highly secure NetSuite environment, you minimize the resources required to stay compliant, saving both time and money. 
  3. Improved customer satisfaction
    An integrated processor streamlines operations with automated bill capture, approval, and payment reconciliation, reducing delays and errors associated with manual processes. This ensures faster service and enhances customer satisfaction. 
  4. Faster cash flow
    When payments are processed within the same system as your accounting and ERP, cash flow improves significantly. NetSuite’s payment solutions speed up payment processing times, getting funds into your account faster and helping you maintain a steady cash flow. 
  5. Increased control
    Embedded solutions provide greater visibility and control over every transaction. You have access to detailed transaction data directly within NetSuite, empowering your team to make data-driven decisions that support long-term growth. 
  6. Improved profitability
    With NetSuite AP Automation, embedded payment solutions allow businesses to process bills and pay vendors faster and more efficiently. By optimizing these back-office processes, businesses can reduce overhead and boost profitability.

Why Choose Fortis for your NetSuite Integration? 

The choice of an embedded payment processor within NetSuite is a strategic decision that offers businesses a host of advantages. As one of only two payment processors built for SuitePayments, Fortis brings a 20-year partnership with NetSuite and a reputation as a trusted solution among NetSuite reps, merchants, and partners. By choosing Fortis, you gain not only a natively integrated solution but a dedicated team that understands the unique needs of NetSuite users.

Contact us today to learn why Fortis is the best payments partner for your business and how we can help you create remarkable, seamless payment experiences within a unified system.    

Fortis and Xina AI Join Forces to Revolutionize Restaurant Ordering with Integrated AI and Payment Solutions

Xina’s voice-ordering and payment solution boosts the customer experience for hospitality businesses

PLANO, Texas, Nov. 15, 2024 /PRNewswire/ — Fortis, a payments technology leader for software providers, ERP customers, and scaling businesses, today announced its partnership with Xina AI, a revolutionary voice-ordering application designed to streamline the ordering process for restaurants and hotels. This collaboration strengthens the shared vision of both Fortis and Xina AI to help businesses reduce inefficiencies and deliver a superior experience by combining Fortis’ trusted payment processing with Xina’s AI-powered ordering platform.

The integration offers tangible benefits to both businesses and their customers by reducing wait times, ensuring order accuracy and providing greater flexibility in menu customization. This directly translates to increased efficiency, lower labor costs, improved customer experience and data-driven insights.

“This partnership marks a significant step forward for the restaurant industry,” said Carl Sconnely, CEO of Xina AI. “By combining Xina’s AI-powered ordering system with Fortis’ secure payment processing, we’re offering restaurants a comprehensive solution that will revolutionize the way they operate.”

Xina AI harnesses artificial intelligence (AI) and natural language processing (NLP), enabling customers to place voice orders and remove the need for menus or touchscreens. The AI intuitively responds to prompts, creating a seamless, conversational experience. The platform also offers easy menu customization, personalized upsell suggestions, and real-time order tracking, allowing customers to track the status of their orders instantly.

Fortis’ integration ensures that Xina AI users benefit from seamless, secure payment processing within the app including features like:

  • Enhanced Security: Fortis adheres to industry standards like PCI DSS, protecting both business and customer financial data.
  • Payment Flexibility: The partnership offers multiple payment options, including credit and debit cards, mobile payments and gift cards.
  • Scalability: Fortis’ payment system scales effortlessly to handle higher transaction volumes as businesses grow.
  • Compliance: Fortis helps businesses meet regulatory requirements such as GDPR and PCI DSS, ensuring compliance with relevant laws.

“Fortis is excited to partner with Xina to empower restaurants and those in hospitality with cutting-edge technology that enhances both operational efficiency and customer satisfaction,” said Greg Cohen, CEO of Fortis. “By integrating our secure payment processing with Xina’s innovative voice ordering platform, we’re providing a faster, more convenient ordering experience for guests while streamlining back-office operations.”

Now, businesses using Xina AI can boost their operations, increase revenue, and provide customers with a better, more modernized experience. 

Press Contact
Oliver Stephenson
Oliver.Stephenson@fortispay.com

About Fortis
Fortis is the leader in embedded payments for software providers, processing billions of dollars annually by delivering comprehensive payment solutions and commerce enablement to software partners and developers. The company’s mission is to forge a holistic commerce experience, guiding businesses to reach uncharted growth and scale.  As the solution of choice for the future of payments, Fortis moves commerce closer to invisible with a proprietary platform that supports and strengthens the commerce and payments capabilities of software partners. For more information, visit fortispay.com

About Xina
Xina is a revolutionary AI-powered voice ordering platform designed to transform the dining experience for both restaurants and customers. Xina’s innovative platform uses natural language processing to allow customers to place orders quickly and easily using their voice. Additionally, Xina provides restaurants with valuable data insights to improve operations and enhance customer satisfaction.