Merchant Spotlight: Ricochet Home Consignment

Welcome to our first merchant spotlight – Ricochet Home Consignment! Ricochet partnered with Fortis because of our robust omni-channel payment systems and innovative embedded features that help merchants further connect with their customers.

Merchants using Ricochet now have an efficient way to go beyond taking payments and adopt digital receipts, rapid terminal deployment, text message payment links, and more without having to work with several third-party systems.

Being in a niche business has many rewards. While they can be quick to make decisions and personable to help their customers in a meaningful way, the problem merchants encounter is finding solutions that fits their business needs.

Established in 2014, the Ricochet POS software is a niche solution for those in retail and consignment verticals. Their focus was building a platform to free their clients from the constraints of old technology and outdated practices.

Currently, they supply their end-users a way to manage inventory, keep track of consignees, and other general business functions. When it came to payments, it was up to the customer to find a third-party provider to take credit card payments. While stand-alone solutions would perform the basic tasks, managing the communication between the POS and the payment terminal would be difficult for front and back-of-house employees.

With Fortis, all POS and payment features are under one system making it more efficient for staff to track payments. With text message payment links, merchants can send a text message to their customers who are making phone orders or deposits and collect payments. By offering digital receipts, their customers are now tapped into a digital atmosphere. It is now possible to submit their ratings on their experience without moving to another platform. Merchants have the opportunity to display interactive marketing messages on their customer’s phone.

Having this extra integration layer removes the hassle of implementing third-party services. Fortis goes beyond the basics of taking payments. The payment integration provides a value-add platform that helps Ricochet develop a multi-functional product.

To learn more about how Fortis can help your business, visit our consignment solution page.